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1 Room / 2 Guests
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FAQs

Booking management

The email sent by Roomdi may have gone straight to your junk mail folder.

In any case, if your booking was confirmed on screen and we gave you a reference number, you can view your booking details and the voucher in MY BOOKINGS section.

You can also contact us via the CUSTOMER SERVICE section to confirm the details of your booking.

Please call us on the travel assistance phone number, which is indicated on your voucher, to check the status of your booking.

If we confirm that you do have a booking, we will make the necessary arrangements with the provider to deal with the incident and let you know as soon as possible.

When you made the booking, we sent you a confirmation with details of all the services.

If you paid the booking in full, you will be sent a voucher by email to print out and show when you arrive at the hotel.

There is no need to show receipts or other documents, as all the hotel will need is this voucher, along with the ID cards or passports of all the guests on the booking form.