“Brilliant hotel.”

Just returned from the azuline Hotel Bergantin today, after a wonderful 8 day holiday. This was my first trip to Ibiza and I was very nervous about choosing the right hotel. I am so glad I ended up here, every member of staff we met where so friendly, especially the staff in the dinning room, th... more

Just returned from the azuline Hotel Bergantin today, after a wonderful 8 day holiday. This was my first trip to Ibiza and I was very nervous about choosing the right hotel. I am so glad I ended up here, every member of staff we met where so friendly, especially the staff in the dinning room, they work so hard and nothing is to much trouble. The kitchen staff should also be mentioned as I never had a meal that I didn't like, especially Chinese and Mexican night. All the bar staff were very nice and friendly, especially David, who new the exact drink myself and husband where drinking without us asking and also made the best coffee. The rooms were adequate, had everything we needed, except a fridge but we managed without one. The Bathroom is spacious with a shower over a bath. The only problem I had with the shower, was that the water would keep going from hot to cold, but my husband didn't have this problem. Yes the walls are very thin but we always take ear plugs with us, so it isn't really a problem and it's not the hotels fault that some guests don't consider other people. There was one issue with a group of boys playing a speaker at 1 a.m., very loud, security was called and the problem was sorted very quickly. The hotel has 3 pools, one adult only, one for anyone and then one for babies and toddlers. The pool areas are clean and there where always enough sunbeds, I will say that the floor round the pool can get slippy when wet. You can hire a pool towel with a £10 refundable deposit per towel. Staff need to keep an eye on children going in the adults only pool as this happened a couple of times while we where there. The hotel is in a very good area to catch buses, you can take the 15 minute walk into San Antonio to the bus station or the road at the back of the hotel has a bus that goes into the Old Town and there is also a bus stop at the front of the hotel that goes to a beautiful beach called Cala Bassa. I would without a doubt recommend this hotel and will be visiting again in the future.

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“Pleasant stay”

Hotel itself was very clean. Pool Area was really nice especially for little ones. Evening entertainment for little ones was fab, very loud but enjoyable. Downside was the food, food hall was always really busy and food was not replenished often enough, meaning it ran out easily. However overal... more

Hotel itself was very clean. Pool Area was really nice especially for little ones. Evening entertainment for little ones was fab, very loud but enjoyable. Downside was the food, food hall was always really busy and food was not replenished often enough, meaning it ran out easily. However overall the food wasn’t bad, wasn’t excellent but plenty of choice. The staff were fantastic and worked so hard. Overall our stay was pleasant, location was brilliant for us personally. Would recommend.

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“If you accept it’s 3* then you’ll be fine!”

Apart from a few initial niggles at check in (you have to pay for the safe?! In this day and age! Although our friends did have a small amount of cash stolen from their suitcase so might be worth bearing in mind/ but it still grates on me that a premium package still has extras) this hotel is big... more

Apart from a few initial niggles at check in (you have to pay for the safe?! In this day and age! Although our friends did have a small amount of cash stolen from their suitcase so might be worth bearing in mind/ but it still grates on me that a premium package still has extras) this hotel is big standard, 3 star and you sort of know what you are getting if you keep that in mind. If people are thinking it’s a fancy hotel it’s not. Don’t upgrade to the “premium” package as all rooms are “suites”. We were hoodwinked thinking we had exclusive access to the rooftop, we didn’t. We were told only those with purple “premium” wristbands were able to get all inclusive drinks on the roof, again this was not true, we saw staff serving all bands. We were then told we could use the sauna in the gym. Which was broken. So all in all I’d say premium is absolutely not worth it. The drinks are good. The 1€ deposit on the cup rule is a really good idea and keeps the place looking tidy. The food was bang average for a 3* hotel. Pasta, chips, bread, soup always on offer, even the fussiest diner would find something to eat. But don’t be expecting haute cuisine. The snack bar is a bit fried food and basic but good if you have missed breakfast. Had no issue with anything else, as I say., make sure your expectations are low and you won’t be disappointed. Good location. I would recommend bringing a plastic wine or champagne glass if you like drinking that as they only serve drinks in the blue plastic cups which isn’t the best. So bring your own! The adults only pool bar is good, the walks are a bit grubby and could do with a facelift but overall the place is sound and I would stay here again.

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