“Good hotel”

Hotel in a good location. It is close to the beach ,bars and shops.Rooms are very clean. Good selection of food in dining room. Can always find something you like. Pool area very good, plenty of sunbeds, also the sun terrace is lovely and very relaxing.

“Amazing holiday”

We stayed at the hotel from April 14 to April 21. The room was on the 5th floor. I liked everything very much. Food, service, location near the ocean and shops. Everything is fine. Thank you very much for your time

“Hotel ok a 3 star never a 4 star”

The hotel is clean pool clean rooms nice & clean view of sea lovely drinks were good & premium quality spa great all the good points. Now for the negative. Food awful staff hit & miss some friendly some not. Also hired a scooter through the hotel as hotel only deals with this company ? That’s wh... lisää

The hotel is clean pool clean rooms nice & clean view of sea lovely drinks were good & premium quality spa great all the good points. Now for the negative. Food awful staff hit & miss some friendly some not. Also hired a scooter through the hotel as hotel only deals with this company ? That’s why there expensive. When delivered it was 80 euros for 2 days & 50 euros deposit total 130 euros he never inspected scooter with me gave him £140 euros & he said he would get change from reception came back & said I gave him 130 euros ? Know I had no 10 euros but what can you do. Only take cash .He left scooter outside reception & it was moved to car park by hotel staff . It’s 3 euros a day to park scooter in car park which is diabolical service . It’s 3 euros a day to charge but did not need this service. Scooter collected & had a scratch on it which could have either been done in car park or when moved. We did not cause this scratch . He would not give 50 euro deposit back & said would cost much more than that ? Tried to resolve at reception they were not interested gave a map of police station? Meet an elderly couple at hotel who said they had the same problem. So beware of this company the hotel use they are cheaper elsewhere. I have never had this problem in Benidorm. Also avoid feet pedicure at hotel spa it’s 55 euros a quick rubbish job & nail polish comes off .

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“Nice clean and modern hotel and good location”

We had a room on first floor it was modern and clean. We were bed & breakfast on the first morning my husband asked the waiter Francisco I think his name is for a clean knife and fork he just stared at him ignored him walked off which we felt was very rude and not a good look for this hotel I alw... lisää

We had a room on first floor it was modern and clean. We were bed & breakfast on the first morning my husband asked the waiter Francisco I think his name is for a clean knife and fork he just stared at him ignored him walked off which we felt was very rude and not a good look for this hotel I always think manners cost nothing and he clearly had none we avoided his part of the restaurant after this not a great first impression of the hotel. The room is small but ok could of done with some drawer space we made do the air con was non existent it just seem to blow out warm air we reported it and it was looked at but it was know better don’t think it’s proper air con and the worst we have ever had in any hotel we’ve been to !! Wouldn’t want to stay here in the height of the summer so for this reason wouldn’t stay here again.

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