“Top-notch hotel, clean, comfy bed, spectacular view of Bosphorous”

This is a top-notch quality hotel, with very attentive staff. First, they upgrade my deluxe room to a suite, for free. Loved that. 2nd, the room was super clean, every thing worked perfectly, heating, lighting, wifi, water, perfect. Bed was super comfortable. And the cherry on top, was the view... Fler

This is a top-notch quality hotel, with very attentive staff. First, they upgrade my deluxe room to a suite, for free. Loved that. 2nd, the room was super clean, every thing worked perfectly, heating, lighting, wifi, water, perfect. Bed was super comfortable. And the cherry on top, was the view of the Bosphorous at night, simply WOW. I'd definitely recommend, even though my stay was very short, and didn't get a chance to try their facilities or breakfast, I'd come back again. Location is great to Istikbal street and Taksim square (where all the action is).

Mindre

“The good and the not so good”

The Good: At check-in we were pleasantly surprised with an upgrade, an offer to a "family" room or a "Suite". The suite though was not much of a "suite" apart from a sofa in the room. The location is good. Close to Taksim square. Gorgeous sunset (if the room is on that side). The breakfast is rea... Fler

The Good: At check-in we were pleasantly surprised with an upgrade, an offer to a "family" room or a "Suite". The suite though was not much of a "suite" apart from a sofa in the room. The location is good. Close to Taksim square. Gorgeous sunset (if the room is on that side). The breakfast is reasonable, good selection of breads. The best part of the breakfast is the staff led by a superb restaurant manager who helped out even in the cleaning up and gave personalised attention to everyone. The Bad: The bathrooms are quite small and poorly lit. The kitchen sink was blocked the day we moved in and is spite of multiple complaints did not get fixed over the 4 nights we stayed there. Although it was cool outside at night, the room was "stuffy". We could have kept the window open, but the noise was disturbing. The AC was pretty poor and again in spite of complaints every day, it did not get fixed. We respect the pride of the people of any country in their language, so with no disrespect would like to state that communication in the hotel was very difficult except a few of the front office staff, which made life very difficult for us to get anything done. It is marked as a 4 star hotel on various sites including on their own board, but having seen a few 4 star hotels, this does not stand up to the standards. Conclusion: We would not choose to stay there again.

Mindre