“Goede.schone.ruime appartement”

Goed,schoon verblijf in groot appartement. Niet te ver van stadscentrum noch Lake, globaal goed verblijf. Genoten van de keuken. Aardige eigenaren, zeer zoete mensen.

“Leuke plek, maar zullen niet terugkeren”

Ik zal graag meer betalen voor een alternatieve optie volgende keer bezoek ik Desenzano del Garda. Kortom, mooie kamers, modern, ruim en schoon met een mooi zwembad. Slechte service en houding, aanvullende voorschriften, slechte internet, 20 - 25 minuten lopen van het centrum. Het is een mooie ... Meer

Ik zal graag meer betalen voor een alternatieve optie volgende keer bezoek ik Desenzano del Garda. Kortom, mooie kamers, modern, ruim en schoon met een mooi zwembad. Slechte service en houding, aanvullende voorschriften, slechte internet, 20 - 25 minuten lopen van het centrum. Het is een mooie plek, maar de service verpest het voor ons. Een andere recensent noemde hoe ze voelde alsof ze waren voortdurend bewaakt en ik sluit dit, met een voorbeeld hieronder. Als je een auto hebt de locatie is ok, en de parkeerplaatsen zijn goed. Het zwembad is mooi en ontspannend, als niet een beetje onverzorgd. Bij aankomst werden we gepresenteerd met de regels die andere reviewers gezegd hadden en stumped up de 30 € voor een - tijd schoonmaak kosten post - verblijf en € 10 voor de lakens. Geen klachten hier, en op de laatste dag dat we alles georganiseerd echt netjes uit respect, gevouwen alle lakens en handdoeken en gestapelde de platen in de keuken op de drainer. In een rush, was ik dan ondernomen om de platen weg in de kast en geven het hele keuken een veeg met een doek (het was schoon) als de 30 € schoonmaakkosten we betaalden de keuken. Ze legde uit dat als we niet gekregen een goede aanbieding toen we boekten de plek, de keuken inbegrepen zou zijn, waardoor we ons als een lagere categorie client. Zij herhaalde dit voor andere dingen en maakte ons slecht over het krijgen van een lager tarief online, die helemaal niet zo laag wanneer u de bijkomende taksen zij rekenen bij aankomst. Ik zit ook niet op prijs stellen als ik ben waardoor Franse toast toen ik ben op vakantie, de eigenaar de behoefte voelt om pop zijn hoofd in de deur, neem eens een kijkje, hebben een neus in wat we doen, en vervolgens met een slechte vibe vertellen ons dat het stinkt en nu zal de kamer hebben een slechte geur. Een Walgelijke houding naar mensen die betalen om daar te blijven. Wat als ik naakt was? Waarom bieden een keuken als je niet kan koken? Koken creëert een geur! Het internet was slecht en was naar beneden voor enkele uren achtereen, 12 uren in één punt, de wasmachine werkte niet, hoewel ze hebben een ander wasruimte die was goed. De Italiaanse dame die ons begroette en maakte me schoon de keuken is in alle eerlijkheid leuk. Haar zoon, aan de andere kant, niet tegengekomen als vriendelijk.

Minder

“Lovely apartment but a bit out of the way”

We stayed here for 4 days to celebrate our 5th wedding anniversary. My wife booked the trip via Expedia and the price was very reasonable. We did experience some of the same problems that others have reported - like the fact that the owners (who were a lovely old couple) only speak Italian but ... Meer

We stayed here for 4 days to celebrate our 5th wedding anniversary. My wife booked the trip via Expedia and the price was very reasonable. We did experience some of the same problems that others have reported - like the fact that the owners (who were a lovely old couple) only speak Italian but this wasn't too much of a problem as they tried really hard to clarify what they were saying with hand gestures; or that there is a main train line right next to the apartments which gets very noisy at times but not through the night. The entrance to the complex was quite small and on a fairly busy road and we had to drive past a couple of times when we first arrived to make sure we were at the correct place (there are roundabouts at the top and bottom of the road so this wasn't actually too much of a problem). There are also large garages for guests cars. The facilities were all clean and tidy and provided a basic level of requirement. We didn't actually eat a cooked meal at the apartment as we wanted to try out the restaurants in Desenzano but if you did want to cook a meal there were rules about the number of rings you could use at the same time and how high you were allowed to turn them up (otherwise the electric would "trip") - again these were clear enough to understand even without being able to speak Italian. The pool was nice but be warned there is no shallow end... It is almost a constant depth of 1.5m for the full 25m. There were plenty of sun loungers available and we only saw a couple of other people using the pool during our stay so it was always nice and quiet (apart from the trains of course). The apartments are about a 30 minute walk from the main centre where most of the restaurants are (right down next to the lake) but is a straight forward route. The worst part of it is that the return walk is uphill which can be quite draining after a lovely 3 course Italian meal with a few glasses of wine. I would be happy to return here if the situation ever arose.

Minder

“Good Apartment.”

After reading some of the bad reviews on TripAdvisor, I was expecting the worst from this hotel. However, I shouldn't have worried so much, as it was exceptionally better than I was expecting. It was quiet, clean and in a safe area. The appartment was very large, and suited our needs perfectly. I... Meer

After reading some of the bad reviews on TripAdvisor, I was expecting the worst from this hotel. However, I shouldn't have worried so much, as it was exceptionally better than I was expecting. It was quiet, clean and in a safe area. The appartment was very large, and suited our needs perfectly. I personally enjoyed our stay very much. We did notice that there is some misleading information on both Expedia, TripAdvisor, their website and a lot of the information given at the hotel was incorrect and confusing. Firstly, the wifi worked, but it was slow (e.g. you couldn't watch a video) and kept dropping out. For instance, in an hour session you would need to reconnect 6 times. This contradicts the claim of 'high speed internet'. There was virtually no English spoken which made the owner's explanation of the apartment difficult to follow, despite them claiming 'Multilingual Staff' (I have a limited understanding of Italian so we were alright- but you do need Italian to get by here). On Expedia it claims that there was an area shuttle, which as far as we could tell there wasn't (although perhaps you would have to ask). Again, there was also supposed to be a housekeeping service and breakfast option which we saw no sign of. If these were optional extras that you could pay for, I think it should have been made more clear. There were lots of contradictory information - for instance we were expecting to pay a 200Euro deposit (as that is what was suggested on their site), but were then told it was 100Euro, but ended up not paying anything at all! Not that we minded about that. Similarly, we were told check in was from 3pm, although it was actually from 2pm, and reception was supposed to be from 9-5, but it was actually from 8.30-7. The pool also states you can enter from 9-8, but it is actually 9-7 and you have to ask first....Basically there was lots of confusing & contradictory information which made things a bit more complex. The area however was really nice. You are on a main road with ambulances going past to the Hospital just behind, and a train track close by (although the trains stopped by about 11) but it wasn't as noisy as expected. The pool was good - we had it to ourselves, so it was nice, and there was a lovely garden we sat in. Close by was a really good supermarket (open monday- saturday 8.30-9, sunday 8.30-1.30), and we enjoyed the freedom of being able to cook our own meals (although be warned there are rules to this, so don't break them). The hotel was about 25 minute walk from the train station which had good connections to Milan, Verona and Venice Santa Lucia. The walk into Desenzano was lovely and straightforward (about 15-20 minutes), where you could get a ferry across to Sirmone (BEAUTIFUL) and other parts of the lake for fairly cheap. Just to be warned, there is no kettle (so no tea and coffee) and I just want to reiterate that this is not the usual hotel. There isn't any health spa, or turn-down service, housekeeping, room service etc. Please don't expect that, as this is not what you get. What you get instead is a lovely quiet little apartment that becomes quite homely and is a good base for exploring the surrounding area - which is one of the most beautiful parts of Italy. I wanted to give it 4/5, but as there was some misleading information, I had to be a bit harsher. Do stay here, however. I really enjoyed my holiday.

Minder

“Liked the hotel, but not the city”

The hotel was very nice! The apartment was ok, with aircondition on both bedroom and the main room and a washing machine. Not to much kithcen gear, not easy to do much cooking....... A very nice 25 m pool, which we had for ourselves most days the week we stayed there! Found other places around Ga... Meer

The hotel was very nice! The apartment was ok, with aircondition on both bedroom and the main room and a washing machine. Not to much kithcen gear, not easy to do much cooking....... A very nice 25 m pool, which we had for ourselves most days the week we stayed there! Found other places around Garda Lake that we liked better than Desenzano, but the hotel was ok!!!

Minder