“Exceptional Personnel”

Exceptional staff at this hotel, which made our stay - from the young lady who did our check-in and sokindly brought ourroom service along with our favorite waiter tothe gentleman who checked us out - service exceptionnel - 10/10

“Exceptional Excellence”

Accomadation was first class, as was the whole hotel. The staff were excellent and very friendly. The food was a gastronomic delight along with superb views from the restaurant. Therefore overall a truly 5 star experience.

“Disappointing”

Huge shame that it was not quite as we’d have hoped it would be. Room was up far too many stairs; exhausted by the time the room was reached. Room itself was mostly okay, the bed was comfy and the shower was nice. Not being able to walk through the hotels own field and access the river for a walk w… Meer

Huge shame that it was not quite as we’d have hoped it would be. Room was up far too many stairs; exhausted by the time the room was reached. Room itself was mostly okay, the bed was comfy and the shower was nice. Not being able to walk through the hotels own field and access the river for a walk was disappointing - something about an angry horse that sounded like it could have been sorted with a temporary electric fence. Made the stay feel quite claustrophobic, being restricted to the grounds or driving to somewhere to walk (not easy after an alcoholic drink). The pool area was having some work done, with construction work making it a place you couldn’t relax in or even get changed at - wish we’d been made aware of this in advance; as we really wanted a place with a pool and paid more for this place because of it. Another guest told us it was nowhere near the 26C the hotel said it was heated to, and that was late afternoon after it had heated all day. Dinner wasn’t fun. I don’t eat fish or mushrooms - so that left one vegetarian main option; the most expensive risotto I’ve ever had. Long waits without drinks; and in the end gave up waiting for cheese and just went to bed - that’s when we saw the number of flies landing on the uncovered cheese trolley. Had really looked forward to this visit to break up a very long drive, and so left disappointed

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