“OK for 2, not for 3 + Dog”

Family of 3 for one night. Rooms are much smaller than expected for a “suite” hotel. Hotel has no rooms with double beds. Really only comfortable for 2. Non-refundable pet fee of $100 is ridiculous, especially considering our dog is a 5 lb Schitzu. The facilities and grounds are nice and bett... Több

Family of 3 for one night. Rooms are much smaller than expected for a “suite” hotel. Hotel has no rooms with double beds. Really only comfortable for 2. Non-refundable pet fee of $100 is ridiculous, especially considering our dog is a 5 lb Schitzu. The facilities and grounds are nice and better suited for a longer stay for a single or couple or business people. The hotel is very quiet and airport noise inside the hotel is minimal.

Kevesebb

“Remodel of property needed!”

This was the second time staying at the Townplace Suites by Marriott Tucson Airport. The staff at this Marriott is fantastic and very helpful. The hotel itself needs some upgrading. Out by the pool are numerous speakers for a sound system. The system or radio was not playing so I went inside a... Több

This was the second time staying at the Townplace Suites by Marriott Tucson Airport. The staff at this Marriott is fantastic and very helpful. The hotel itself needs some upgrading. Out by the pool are numerous speakers for a sound system. The system or radio was not playing so I went inside and asked the front desk lady if she could turn it on. She said it was broken. We took my 83-year-old mother-in-law. While out by the pool we tried to use the handicap pool chair. Like the sound system it was also broken. We then took her over to the steps to enter the pool and the metal railing was scalding hot!. Not only was it hot, but it was very wabbly and she almost fell. I do not know if there is smoking allowed in the pool area, but there were people smoking in the pool area and in the pool. The room was nice and clean. We had a suite that had a balcony with a couple of chairs. The chairs were extremely dirty and there were tons of cobwebs below the seat.

Kevesebb

“Great hotel, Breakfast issues”

I frequently stay at this hotel for its overall friendly super helpful personnel (especially Amyssa who went way over and beyond to assist me) and including every housekeeping staff who always cheerfully say hello every time I see them! Love that ! Great pool, spotlessly clean room! Normally I a... Több

I frequently stay at this hotel for its overall friendly super helpful personnel (especially Amyssa who went way over and beyond to assist me) and including every housekeeping staff who always cheerfully say hello every time I see them! Love that ! Great pool, spotlessly clean room! Normally I am impressed with breakfast service and offerings Except this week!! Starting May 17th breakfast was haphazard almost every day, offerings were not well stocked, i.e. today ( Saturday) by 8:30 which is not nearly at the end of breakfast service, already no biscuits for biscuits and gravy - I waited and waited and eventually had to request some. Each day there was maybe 1 yogurt which I drew straws for with another guest 2 days in a row! Seems like this server couldn't keep up and needs some help. She is friendly but seems unable to keep up. I hate writing anything negative but the difference from past stays has been disappointing, especially since my stay here is for about 10 days.

Kevesebb