“GREAT PLACE to call HOME”

The hotel was all about service. The front desk, restaurant and housekeeping staff were excellent. In each interaction the staff went above and beyond. We didn't order food and couldn't get Rappi to work. Paula, the front desk attendant ordered for us from her account with allowed us to pay the d... Több

The hotel was all about service. The front desk, restaurant and housekeeping staff were excellent. In each interaction the staff went above and beyond. We didn't order food and couldn't get Rappi to work. Paula, the front desk attendant ordered for us from her account with allowed us to pay the driver in cash on arrival.

Kevesebb

“Even better than expected”

Had the pleasure of staying at this hotel during a brief visit to Barranquilla. I was warmly greeted by Jose Ochoa, who was exceptional throughout and happy to assist or provide suggestions. The hotel is modern, clean and the junior suite was spacious and comfortable. The rooftop pool was beaut... Több

Had the pleasure of staying at this hotel during a brief visit to Barranquilla. I was warmly greeted by Jose Ochoa, who was exceptional throughout and happy to assist or provide suggestions. The hotel is modern, clean and the junior suite was spacious and comfortable. The rooftop pool was beautiful and helped to set it apart. Taxi's are cheap throughout Colombia so was easy to get around (I used Uber). Would certainly stay here if I returned to Barranquilla. Having stayed at a few NH Collections across the world, this certainly exceeded my expectations.

Kevesebb

“Better options nearby”

PROs: Good location near the center of town. 4 min walk to Mall. Nice rooftop view. A/C and Wi-Fi worked well. Large, clean double room. Crisp white sheets and duvets. Bed was hard, but that's standard in Colombia. Fridge. No microwave. CONs: Location is in a prime area, but not qui... Több

PROs: Good location near the center of town. 4 min walk to Mall. Nice rooftop view. A/C and Wi-Fi worked well. Large, clean double room. Crisp white sheets and duvets. Bed was hard, but that's standard in Colombia. Fridge. No microwave. CONs: Location is in a prime area, but not quite in the center. Walking distance to a mall, McDonald's, some cafes, and convenience stores. Everything else is too far to walk to in the heat. The pool photo was deceiving. The photo shows a wide rectangular lap pool, but it's really only a one-person 3ft wide and 4ft deep swimming lane next to a 1ft deep underwater shelf which is most of the "pool" space. The water was murky and too warm. Guests needed to reserve the pool ahead of time. The spa was filled, and the jets worked. The water was the same temp as the pool (Barranquilla weather is too hot to enjoy a hot tub). The pool bar area was closed in July. Room key card kept demagnetizing. Card needed to use the elevator and to power on room electricity. This hotel was pricey due to the area, but I'm really surprised it received such a high rating. There was nothing wrong with the accommodations per se, I just felt that there were many better choices. Nearby hotels I've stayed in before are higher quality at lower prices, but were sold out this time. Alternatively, the hotels farther north near the Riomar area offer more amenities, better rooftops, and cheaper prices. 

Kevesebb

“Needs update.”

We stayed at many NH Collection, this one feels dated and needs some updating, there was no hot water just luck warm. Service was great and for sure few years ago it must have been a top hotel. The breakfast lacks presentation, variety and quality. The price was attractive but you get what you ... Több

We stayed at many NH Collection, this one feels dated and needs some updating, there was no hot water just luck warm. Service was great and for sure few years ago it must have been a top hotel. The breakfast lacks presentation, variety and quality. The price was attractive but you get what you pay for.

Kevesebb