“Wonderful Experience”

Quick check-in process, nice parking space. This is a must visit hotel if you are spending more than two days in Budapest and would like to just have a glimpse of a little suburban geography Hungary has to offer. Surrounded by lush green forestry hills, this property can keep you busy entire day,... lisää

Quick check-in process, nice parking space. This is a must visit hotel if you are spending more than two days in Budapest and would like to just have a glimpse of a little suburban geography Hungary has to offer. Surrounded by lush green forestry hills, this property can keep you busy entire day, especially if you are with kids there’s a lot for the kids. Highlight of the property is of course the amazing thermal pools, both indoors and outdoors. The temperature of water in the pool was just appropriate for both adults and kids. Hotel staff is quick in delivering good service. Rooms are clean and most of the rooms provide dreamer view from the balcony. Though my room didn’t had electric kettle and tea/coffee which was little weird considering the hotel status. Overall we had a lovely time over weekend and would highly recommend to people visiting Visegrád for the first time.

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“Nice Hotel Poor Customer Service”

We stayed overnight on our recent cycle tour along the Danube. The hotel is out in the country in a beautiful hillside setting overlooking the Danube valley. Unfortunately the reception staff were not very welcoming when we arrived. Our room was clean and comfortable and had a nice outdoor pat... lisää

We stayed overnight on our recent cycle tour along the Danube. The hotel is out in the country in a beautiful hillside setting overlooking the Danube valley. Unfortunately the reception staff were not very welcoming when we arrived. Our room was clean and comfortable and had a nice outdoor patio. We enjoyed using the thermal spa but again the staff were offhand and not very helpful. Having booked half board we went down to the restaurant but were not given information on how their system worked. We asked a young lady and were told to find a table and someone would help us. Nobody came, so we helped ourselves to our meal and then asked another waitress if we could order drinks, again she said someone would take our order but they didn't. We finally manage to catch the attention of a waiter and place our drinks order but again we had to chase them to bring it. It finally arrived when we had almost finished our main course. As well as the poor service the standard of the food for a 4* hotel was not very good either. Breakfast in the morning was adequate but not very appetizing.

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