“Pleasant and friendly”

Good location in Es Castell overlooking entrance to Mahon harbour. Friendly welcome, greeted with glass of cava whilst completing formalities. Room ok. Good choice of food at buffet breakfast, hot and cold. The omelletes were a little watery but everything else was great. Choice of bars and swi... lisää

Good location in Es Castell overlooking entrance to Mahon harbour. Friendly welcome, greeted with glass of cava whilst completing formalities. Room ok. Good choice of food at buffet breakfast, hot and cold. The omelletes were a little watery but everything else was great. Choice of bars and swimming areas. Pity the "superior room" was only a pool view not the expected sea view, be careful when booking.

vähemmän

“Great Location”

Overall a nice hotel but rooms and balcony’s are on the small side .The location is excellent and the small fishing port of Es Castell provides a huge selection of bars and restaurants . Swimming pool is small but there are a number of jacuzzis on the roof top with plenty of sun beds and a fanta... lisää

Overall a nice hotel but rooms and balcony’s are on the small side .The location is excellent and the small fishing port of Es Castell provides a huge selection of bars and restaurants . Swimming pool is small but there are a number of jacuzzis on the roof top with plenty of sun beds and a fantastic view across Mahón harbour. Wasn’t a fan of paying a deposit for pool towels and having to collect from reception.

vähemmän

“Lovely hotel with huge opportunity for improvement”

This hotel really does have exceptional potential. I would have rated it a 5* but for the fact that on a couple of occasions we had annoying issues which were, having said that, resolved when we mentioned them. All credit, and thanks, to Isabel and Sara. The one big opportunity for this property... lisää

This hotel really does have exceptional potential. I would have rated it a 5* but for the fact that on a couple of occasions we had annoying issues which were, having said that, resolved when we mentioned them. All credit, and thanks, to Isabel and Sara. The one big opportunity for this property would be to dramatically improve its breakfast offering. A better range of fresh fruit, better prepared and displayed, to include Papaya and other easily available more exotic fruits (these are available in local supermarkets). Nothing tinned should be offered....! Equally there needs to be better availability of a wider range of breads to include multi-seeded brown which we managed to have on only one of our seven breakfasts. Proper orange marmalade would be important too. This was only available on one day. Finally - the egg frying plate needs to be kept much cleaner, and operated at a slightly lower temperature, as we had burnt tasting fried eggs on a number of occasions. These were inedible. All small, but important, points to support what is otherwise a very good property with generally lovely staff. Thank you for our stay and we look forward to returning in September'24

vähemmän

“Amazing views, rooms/service only 3 star, great breakfast food.”

This hotel look beautiful on the photos but the rooms are in very poor condition, we had a minor leak from the room which has been there long enough to rust the wall light and a very scruffy shower, We didn't mind the open plan bathroom but it may not be to everyones taste, you can hear each othe... lisää

This hotel look beautiful on the photos but the rooms are in very poor condition, we had a minor leak from the room which has been there long enough to rust the wall light and a very scruffy shower, We didn't mind the open plan bathroom but it may not be to everyones taste, you can hear each other use the toilet. It is quite a noisy building. There was loud music until after 4am one night. The staff are extremely friendly/helpful but the service is very inconsistent. The view from the rooftop is AMAZING. Decor in the foyer and bars is nice. With some service tweaks and a room refurb I would return but it is currently way over priced. There were similar complaints from other guests in more expensive rooms. The restaurants in Cala Font just around the corner were excellent.

vähemmän