“Amazing stay”

One of the best Premiers we have stayed in. Lovely staff, rooms clean and plenty of tea, coffee and milk available. The only thing that could have made the stay tip top was a summer duvet on the bed, we roasted with the winter one. Grab rails in the shower room would be much appreciated. The breakf… Más

One of the best Premiers we have stayed in. Lovely staff, rooms clean and plenty of tea, coffee and milk available. The only thing that could have made the stay tip top was a summer duvet on the bed, we roasted with the winter one. Grab rails in the shower room would be much appreciated. The breakfast was smashing, plenty of it and tasty.

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“Absolutely greay stay, very happy.”

Absolutely great stay. Room was very clean with the mist recent updated style. It had been a very hot week but the room was lovely and cool and a fan had been left for our use too. We left the window open for a while and there was a little noise from the sports bar opposite but as soon as we closed… Más

Absolutely great stay. Room was very clean with the mist recent updated style. It had been a very hot week but the room was lovely and cool and a fan had been left for our use too. We left the window open for a while and there was a little noise from the sports bar opposite but as soon as we closed it we couldn't hear anything. We slept well with no issues. The shower was also lovely, prefer the new showers to a bath personally. We had breakfast the next morning and the staff were very knowledgeable regarding allergies. I have a dairy intolerance and they immediately got the allergy book out to explain everything. They also told me they would have someone take my order and make a fresh plate from the kitchen so I didn't have to use the hot buffet. Very impressed, they completely put me at ease regarding my intolerance. Overall very happy with our stay.

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“Brilliant stay - friendly and helpful staff! Buffalo stance”

Had a cracking stay at Premier Inn Sunderland Washington and just wanted to say a massive thank you to some of the staff who really made the place feel welcoming. Sharon and David in the breakfast area were absolutely salt of the earth, proper friendly people who make you feel at home straight awa… Más

Had a cracking stay at Premier Inn Sunderland Washington and just wanted to say a massive thank you to some of the staff who really made the place feel welcoming. Sharon and David in the breakfast area were absolutely salt of the earth, proper friendly people who make you feel at home straight away. Sharon had us laughing chatting about “Buffalo Stance” by Neneh Cherry, which honestly made our morning. It’s rare these days to come across people so genuine and warm. Janice and Paul on reception were just as lovely really helpful, down to earth, and couldn’t do enough for us during our stay. Janice even sorted us out with water and glow sticks for the BBC Radio 1 roadshow, which was absolutely brilliant and such a thoughtful touch. Please pass on my thanks to their managers because they all deserve personal praise for how brilliant they are with guests. They’re a real credit to the hotel. Will definitely be back again!!

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“Enjoyable visit”

Stayed two nights recently and would have given a top rating but for the huge pot holes just before the car park. Chose to stay here mainly as a base to explore the surrounding area and because prices were very reasonable with newly refurbished rooms and breakfast room. We had booked at a time when… Más

Stayed two nights recently and would have given a top rating but for the huge pot holes just before the car park. Chose to stay here mainly as a base to explore the surrounding area and because prices were very reasonable with newly refurbished rooms and breakfast room. We had booked at a time when free breakfast were given. Staff very probably some of the most friendly people we have experienced at premier inns and this really made our visit very pleasant. Our room was a bit small. We had booked a family room hoping to get a room with a bath which we got so very happy. The window opened a bit but we did not get much of an internet signal on our phones without hanging out the window! There is a separate toby carvery restaurant across the road which we ate at once and was nice with only really carvery meals. The breakfast was good, decor lovely and lady working there was kind and friendly to everyone. Not too far by car to a shopping centre and supermarkets, Durham and Washington Village with Washington Old Hall and a few nice bars and cafes etc.

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