“Southwest Mountain Desert”

Planned return trip to Deming after 5 years to visit family. This time we were not staying with family and needed a hotel for four nights. I have to say there are minimal options and every hotel/motel did not have stellar reviews. This hotel certainly met our needs, comfortable King size bed, in... more

Planned return trip to Deming after 5 years to visit family. This time we were not staying with family and needed a hotel for four nights. I have to say there are minimal options and every hotel/motel did not have stellar reviews. This hotel certainly met our needs, comfortable King size bed, in room coffee, microwave, refrigerator and daily breakfast. The decor brought back memories of the 90's, earth tones, a nice love seat and sitting area with a flat screen TV. If you're looking for frills this might not be the place for you. It appears that many guests are just stopping for a one night stay while passing through. I am glad to report we were pleasantly surprised by this facility after reading so many negative reviews. The hotel reception staff were professional and friendly. Destiny checked us in efficiently and welcomed us to Deming. We requested a view of the Florida’s which she accommodated. Elaine on the morning shift provided local info, although we are already familiar with Deming. Elora at the front desk was very helpful in assisting me with a housekeeping matter. The location of the hotel is typical convenience and guests should be aware that it is near I-10 and a train track and small local airport often seeing military helicopters flying over and landing. We were facing east so those noises were faint and our room had great insulation except for the hallway traffic. During the check out times of the morning people often forget they’re not the only guest and talk loudly while departing. It’s Not the hotels fault just disrespect by guests. The pool/jacuzzi are not year round accessible. If you’ve ever travelled to New Mexico you know the weather can be extreme with heat cold and winds which can make it impossible to maintain the pool/jacuzzi. The complimentary breakfast was delightful and Kelly (hotel rep) who ensured everything was clean and well stocked (waffles, eggs, sausage, toast, bagels with cream cheese, cereal, yogurt and fruit.) She told us that she wears multiple hats and also is a housekeeper. My advice to potential guests …value reviews for what they are and realize guests are quick to provide negative feedback but there may be many positive experiences that are never relayed. Any place can have room for improvement but even our own homes have needs. Overall the property is acceptable and we had four peaceful nights of rest. The hotel receptions staff; Destiny, Elaine, Elora and Kelly were all so helpful and very good at what they do. Thank you team we would return.

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“Smoke Detector Removed”

I could tolerate the dirty bathroom floor or even the front desk clerk blurting out my room number for all to hear, but not the smoke detector removed with just the hole in the ceiling where it should have been. Nope not for me. Hotels can have a lot of faults but playing with the safety of guest... more

I could tolerate the dirty bathroom floor or even the front desk clerk blurting out my room number for all to hear, but not the smoke detector removed with just the hole in the ceiling where it should have been. Nope not for me. Hotels can have a lot of faults but playing with the safety of guests should not be one of them.

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“Work”

Motel in need of renovations. Carpet in the halls are dirty, elevator had problems, and getting hot water in the bathroom at night took 30 minutes of running the water. At one time this was my go to motel but now might as well stay at the Day's Inn.