Description
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.. Featured amenities include a 24-hour business center, express check-in,... more
With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This luxury hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.. Distances are displayed to the nearest 0.1 mile and kilometer. Tunjungan Plaza - 0.5 km / 0.3 mi BG Junction - 0.9 km / 0.5 mi Joko Dolog Statue - 1.3 km / 0.8 mi Grahadi - 1.5 km / 0.9 mi Sharp Bamboo Monument - 1.6 km / 1 mi Surabaya Youth Center - 1.6 km / 1 mi Taman Hiburan Rakyat - 1.8 km / 1.1 mi Balai Pemuda - 2 km / 1.2 mi Grand City Surabaya - 2 km / 1.2 mi Surabaya Plaza Shopping Mall - 2 km / 1.3 mi Surabaya Grand Mosque - 2 km / 1.3 mi Heroic Monument - 2 km / 1.3 mi Masjid al Akbar - 2 km / 1.3 mi Old City - 2 km / 1.3 mi Arab Quarter - 2 km / 1.3 mi The preferred airport for JW Marriott Surabaya is Surabaya (SUB-Juanda) - 19.4 km / 12.1 mi . Near Tunjungan Plaza.
Hotel highlighted for…
Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
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- Entertainment
- Evening entertainment
- Entertainment
- Club
- TV lounge
- Shops in hotel
- Computer room
- Dance hall
- Parking
- Parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Luggage storage
- Safe
- Ironing board
- Iron
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Shoe shiner
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- In-room babysitting service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Microwave
- Barbecue
- Coffee maker
- Hair dryer
- Club
- Towel service
- Housekeeping service
- Medical service
- Wedding service
- Cloakroom
- Kids´ playground
- Babysitting service
- Children’s pool
- Year-round outdoor pool
- Rooftop pool
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Children’s pool
- Umbrellas
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Transfer to the train station
- Transport service
- Transfer to shopping centre
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Restaurants
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Facilities for events and banquets
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Restaurant guide
- Languages
- English
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 17
- Deposit:
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- General
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Excellent
Based on 1170 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1170 TripAdvisor reviews
J
j0hancitra
31/05/2024
“Best 5 Stars Hotel in Surabaya”
Best Services! Love the friendly staffs and their hospitality. Many thanks to all staffs: Chef Endra (Much appreciated the Oxtail Soup and Signature dish every single day Chef Endra 🙏), Febby, Olivia, Wira, Daniel, Hary, Dita, Salsa, Puteri, Rachma, Vira, Sonia, Afdilla, Dewa, Tiar and all. Cool... more
G
Guide62061330548
Singapore, Singapore
25/05/2024
“Just few hours stop at Surabaya with early morning flight transit to Ternate. Nice experience with the short stay with JW Marrio”
Custom relation officer Miss Kiky added my WhatsApp and arranged airport pick up, arranged quite room as I told her that I can't sleep well with motorbike noice. Upgraded 2beds suit room which is suitable for family in future 😜. Take away breakfast prepared even check out at 4am. Definitely will ... more
M
mrandmrsdexng
Singapore, Singapore
24/05/2024
“Warm hospitality and incredible service”
The room was huge, spacious, clean, strong aircon, wide windows and give you a panoramic view of Surabaya. The service was extremely warm, welcoming, helpful. We sincerely appreciate each of them: 1. Hanafi Room Service 2. Erfan Housekeeping 3. Vito Housekeeping 4. Deny Waiter Breakfast 5. Indah ... more
T
tery cakradiput... h
22/05/2024
“Nice”
Nice room , nice view , friendly employees and always give you a warm smile, checking you up if any help or other services. Breakfast also good,many choices of menu. Get extra point for bonvoy. The location also very strategies in heart of Surabaya city
I
Irena C
Jakarta, Indonesia
21/05/2024
“Will stay here again”
I had an incredible stay at JW Marriott Surabaya. My room was upgraded, and the staff were exceptionally friendly. Although the room is old, it is clean and well-maintained. The delicious breakfast and the dim sum at Tang Palace, the Chinese restaurant, were also highlights.