“Faultless stay at a fantastic hotel!”

I am very familiar with this hotel however this was our first time staying as guests. I travelled with my partner. Checking in was super quick and easy and the reception staff were so friendly and were great with answering and questions we had. When we were arrived to our room the room was clean ... more

I am very familiar with this hotel however this was our first time staying as guests. I travelled with my partner. Checking in was super quick and easy and the reception staff were so friendly and were great with answering and questions we had. When we were arrived to our room the room was clean and had everything we needed. Aircon, WiFi and a safe were all provided at no extra cost and the room was located at the back of the hotel (you can pay extra for a pool view room) so we didn’t have any issues with noise at night time. The hotel had been done up since I’d last been, and the decor was beautiful with the hotel being clean throughout. There were lots of security throughout the event area and at the front of the hotel so we always felt safe. We spent time in the chill out pool most mornings where we ordered breakfast and drinks. The food was really tasty and everything was reasonably priced. The staff were so attentive and friendly around the pool area, always made sure we had a drink in hand and we didn’t once have to get up to go to the bar. As guests staying at the hotel, we had free entry to all the pool parties, which were really fun with good music and again the drinks were reasonably priced. The staff throughout the hotel including the supermarket were all so friendly and helpful. Location was perfect, with everything in San Antonio being walking distance (Mambos was only a few minutes walk), there was a taxi rank outside the hotel and the bus station was 5mins walk if we needed to go further. I honestly cannot fault our stay and will definitely be coming back here!

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“So Happy We Stayed”

This was my first time in Ibiza and I’m so glad we stayed in this hotel! The view from our balcony was incredible as were the mac&cheese bites at breakfast. Chill pool hada great atmosphere & the staff were so friendly and helpful especially Carlos the lifeguard & Diana behind the bar. They made ... more

This was my first time in Ibiza and I’m so glad we stayed in this hotel! The view from our balcony was incredible as were the mac&cheese bites at breakfast. Chill pool hada great atmosphere & the staff were so friendly and helpful especially Carlos the lifeguard & Diana behind the bar. They made us very comfortable! Also live the athletic and the pink palm trees! The rooms were great and had everything we needed. If we ask reception for anything they were really helpful. The party pool was really fun! Drinks were quite expensive but was good that we could re enter the event as we stayed at the hotel. All in all the location was good and walking distance from clubs and restaurants. Got my ball pit picture in reception which marked the end of a great holiday!

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“Great staff and food not so great on cleanliness”

Staff 5***** Rooms 0* Was staying here 5 nights couldn’t fault it apart from cleanliness. Rooms are very basic which was no surprise but cleanliness is everything…. The chill out pool was filthy had everything floating on top of it. Never once seen it cleaned whilst there. Cleaners cleaned roo... more

Staff 5***** Rooms 0* Was staying here 5 nights couldn’t fault it apart from cleanliness. Rooms are very basic which was no surprise but cleanliness is everything…. The chill out pool was filthy had everything floating on top of it. Never once seen it cleaned whilst there. Cleaners cleaned room still filthy. We checked out after 2 days to a clean hotel with air conditioning that worked and slept like a baby. Was bit to death and bet it was fleas as since moving not been bit once Know it a party hotel but stayed at ocean beach last year and it not a patch on Ibiza rocks. Safe to say won’t be visiting again.

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