“Perfecto”

We enjoyed it here so much we have booked again in August, From the moment we were greeted at reception until we said our farewells it was perfect. All the staff Reception, cleaners, restaurant staff, bar staff, housekeeping, the pool attendants and security staff were all professional, attentiv... more

We enjoyed it here so much we have booked again in August, From the moment we were greeted at reception until we said our farewells it was perfect. All the staff Reception, cleaners, restaurant staff, bar staff, housekeeping, the pool attendants and security staff were all professional, attentive, courteous. Great pool area, great restaurant with plenty of options, relaxing bar area. The location was perfect for us and what we wanted to do. Plenty shops bars cafes and restaurants near by in a respectful quieter area. I left my phone on a table and this was handed in at reception for me by the security guards. It was my wife's birthday and we had a bottle of cava in an ice bucket left for us in our room. I used the laundry service and had trousers washed ironed and returned in 3 hours. Couldnt fault this hotel at all.

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“Super holiday”

We have recently returned from another great holiday at this hotel ( our 8th visit over the years - stayed in room 614 this time) Not sure if the fact that we have been plenty of times before colours our objectivity - but we really don’t recognise the hotel described in a number of the reviews It... more

We have recently returned from another great holiday at this hotel ( our 8th visit over the years - stayed in room 614 this time) Not sure if the fact that we have been plenty of times before colours our objectivity - but we really don’t recognise the hotel described in a number of the reviews It is a really good hotel in a perfect location on the front next to the lido Martinez. It possibly has some quirks - the customer friendliness of the reception staff is erratic - but compared to other four star hotels we have stayed in it offers excellent value for money One of the great strengths of the hotel is the lovely bar area - relaxed with plenty of outdoor seating and friendly waiter service - with entertainment provided every evening as a focal point. We find the choice of food on an evening to be plentiful and the food is tasty and comparable with other four star hotels we have stayed in. Possibly the seating is a bit cramped in places but the views from the restaurant are fantastic. We had a minor problem when we arrived with our room allocation - but thanks to Miranda and the team for sorting that out smoothly and effectively for us Looking forward to our next visit already

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“Don’t go there if you are coeliac.”

On the whole not a bad hotel but don’t go there if you are coeliac, nothing is labeled, you have to find a chef to go round all the dishes to tell you if they are gluten free. By the time they have gone round it’s difficult to remember. I had to wait to find someone to get me some gluten free bre... more

On the whole not a bad hotel but don’t go there if you are coeliac, nothing is labeled, you have to find a chef to go round all the dishes to tell you if they are gluten free. By the time they have gone round it’s difficult to remember. I had to wait to find someone to get me some gluten free bread. Some restaurant staff don’t know what you are talking about.

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“Wont stop there again due to unneceseay charges”

Staff all fantastic apart from customer liaison person . he spoke down to me and he was ariogant . also the hotel charge for a kettle ( £50 ) for 2 weeks .