“You will not believe your experience 11-10 !!”

Unbelievable hotel with the most amazing staff it’s not Benidorm it’s Bali ! Room amazing location good just 9 euro to new town and the amazing Sinatras club with brilliant tribute acts The best bed ever with glorious sunshine big shout to desk man

“First Time To This Hotel and not the last.”

Hotel amazing, Mariano the Hotels spa massage lady is the best ever. I've never wrote about just one person in a hotel but this is an exception. OK shout out to Miguel who did a great job booking us in and upgrading us at a great rate but then Mariano came round the pool to promote herself (Spa).... more

Hotel amazing, Mariano the Hotels spa massage lady is the best ever. I've never wrote about just one person in a hotel but this is an exception. OK shout out to Miguel who did a great job booking us in and upgrading us at a great rate but then Mariano came round the pool to promote herself (Spa). I love a massage in the UK but OMG she is on a whole new different level, I'm stuck for words! Booked back in! Stunning hotel, loved the bedroom, loved the laid back aspect of the hotel. Gym amazing with fresh bottled water to enjoy with your workout. Big shout out to our maid, she is fantastic and the room is immaculate every day. Definitely coming back.

less

“Overall good”

We stayed here in April for a birthday holiday and were very kindly given some bubbly on the day. The hotel has a very unique chic vibe with trees and plants tastefully positioned throughout the gardens and pool area as well as the inside. Most of the staff are very friendly, hard working and acc... more

We stayed here in April for a birthday holiday and were very kindly given some bubbly on the day. The hotel has a very unique chic vibe with trees and plants tastefully positioned throughout the gardens and pool area as well as the inside. Most of the staff are very friendly, hard working and accommodating. The bar area is very relaxed and peaceful, an ideal place to relax. The restaurant is oddly configured and does not have an inviting atmosphere, the food is sometimes good but very limited choice and always consumed with high levels of fats and oils. Even though the general consensus would be to eat soup, a salad course, a main course then desert there is only one knife and fork laid out, this means that you have to get your own for each course, some chose to simply take cutlery from another table but that left people to sit down with none. Staff were generally encouraging people to use the same cutlery for each course, something we believe is unacceptable. Breakfast was not that great and the staff in the mornings were often sparse meaning tables would pile up, some guests took advantage and we witnessed people filling bags with food. The rooms are small with very little room and limited storage i.e. no drawers for storage or shelves in the bathroom area. There was a member of staff who was taken ill while we were there so would like to send our thoughts on and hope she is okay. All in all we enjoyed our stay but improvements can be made

less

“A nice welcome to Benidorm”

I stayed here as a solo traveller for a 3 day break. It was an hour transfer from Alicante Airport. I was grateful to be allowed to check in as soon as I arrived around midday. The room was clean, equipped with fridge, safe, kettle, hairdryer and other useful items. I slept well as the beds were ... more

I stayed here as a solo traveller for a 3 day break. It was an hour transfer from Alicante Airport. I was grateful to be allowed to check in as soon as I arrived around midday. The room was clean, equipped with fridge, safe, kettle, hairdryer and other useful items. I slept well as the beds were comfortable. I stayed on a bed and breakfast basis which was good plenty of selection in the morning although some tomatoes would be good with the hot breakfast. There are plenty of restaurants and supermarkets nearby entertainment was sparse, there was a saxaphonist on at weekend but not much atmosphere. This was not too much of an issue as there are many bars and shows to go to in walking distance. I went to benidorm palace one evening. The hotel is a short walk to both levante and pontiente beaches as well as shopping centres, old town. It is about 40 min pleasant walk to the main strip (new town). Hotel staff were generally helpful and professional Overall this hotel met my needs and I would likely return.

less