Description
Facilities: 14 suites and 335 double rooms are located on 6 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursio... more
Professional property host/manager Shield between guests and staff in main contact areas LGBTQ friendly Property confirms they are implementing guest safety measures Social distancing measures are in place Individually-wrapped food options are available Staff temperature checks are conducted regularly Property is cleaned with disinfectant Guests are provided with free hand sanitizer Property confirms they are implementing enhanced cleaning measures Travelife Staff wears personal protective equipment Property follows regional sanitization guidelines Safe Tourism Certified (Spain) Individually-wrapped food options are available through room service Masks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Protective clothing is available to guests No cribs (infant beds) available No rollaway/extra beds available Parking height restrictions apply Commonly-touched surfaces are cleaned with disinfectant
Dining facilities include a restaurant (with high chairs), a dining room, a café and a bar. Catering options include a bed and breakfast package, half board and all-inclusive. All-inclusive vacationers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages.
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- Services
- 24-hour reception
- Kids' club
- Indoor pool
- Kids´ club
- Room service
- Luggage storage
- Children’s pool
- Entertainment
- Live music
- Entertainment for adults
- Bars
- Pool bar
- Coffee shop
- Additional services
- Lift
- Parking
- Charged parking at hotel
- Wi-Fi
- Free Wi-Fi in public areas
- Restaurants
- Buffet restaurant
- Swimming pools
- Children’s pool
- Sunbeds
- Garden area
- Minimum registration age without supervision
- 0
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Excellent
Based on 2680 reviews
Location
Noise
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2680 TripAdvisor reviews
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Richard J
20/05/2024
“Perfect!”
All in all- great hotel! Friendly staff, lovely, varied food with plenty of choices including vegetarian and fish. Lots of fresh fruit and salad. We heard people complaining but honestly I couldn’t fault it. Hotel itself is beautiful, kept spotlessly clean. Swimming pool is cold but that’s to be ... more
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Tina H
Bromley, United Kingdom
05/06/2024
“Week hoilday”
Hotel lovely food good, one comment to make at 12 at night in main bar entertainment has just finished the security guard came up to me and my husband told us drink up and leave now, as a couple 60 plus who wasn't drunk just sitting down finishing our drink was completely over the top, he was rud... more
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AlexJones27
Lilleshall, United Kingdom
27/05/2024
“Great few days in Barcelo Isla Canela”
Overall a good place to stay. Be aware that the ‘all inclusive’ is not as all inclusive as one would imagine. Anything other than basic drinks or snack are chargeable (although at discounted rate) However the choice and quality of the food in the buffet restaurant is excellent.
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Josh M
06/06/2024
“Average at best”
Didn’t ruin the holiday but the hotel was the worst part of it. Pool was too cold to use properly, a lot of food choice but often poor quality, all inclusive drinks were awful, snack bar was a shambles. Good location right next to the beach and a few bars, helpful reception staff and room was cl... more
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stephenlI6001BD
London, United Kingdom
27/05/2024
“Not as good as Melia”
Disapointed by the service, and made to feel I'm an inconvenience a few too many times. What's good? I've stayed in few Barcello hotels, and Barcello Isla Canela shares many of the positive features observed across the group. The location is great, the cleanliness is exceptional, the rooms a... more