“Good hotel shame about entertainment man”

No complaints at all , room lovely staff very nice and pleasant, must say Suzanne in the pool bar deserves a special mention ,she works so hard . The only downside was the guy who did the entertainment was arrogant and obnoxious, the music was so loud in the entertainment area we sat in the re... more

No complaints at all , room lovely staff very nice and pleasant, must say Suzanne in the pool bar deserves a special mention ,she works so hard . The only downside was the guy who did the entertainment was arrogant and obnoxious, the music was so loud in the entertainment area we sat in the reception area every evening even then when he came through the door he slammed it very loudly , we ask him to turn the music down a little bit he turned it up.. He would be a reason I would not come back

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“Ok for the price”

I have just returned from globales Costa tropical, overall not bad. Food good. .Entertainment a waste of time. Good friendly staff apart from Daniel who didn't care if he served you or not. And very rude. A week was enough. The room was comfortable and newly refurbished shower

“Nice stay”

Hotel is lovely, yes it's a bit tired in places. The pool area is in need of repainting. Lots of peeling paint in and around the pool. Especially the swim up bar which was closed the entire time of our stay, 2 weeks! And the coffee machine at the pool bar broke down after 3 days of us being here ... more

Hotel is lovely, yes it's a bit tired in places. The pool area is in need of repainting. Lots of peeling paint in and around the pool. Especially the swim up bar which was closed the entire time of our stay, 2 weeks! And the coffee machine at the pool bar broke down after 3 days of us being here and was out of order for the rest of our stay. Food is great. I honestly don't know what people are complaining about. The staff in the restaurant were very friendly and helpful. Food is repetitive, pork, fish, chicken but my friend and I enjoyed the choices. Highlights for us were Susanna who serves the pool bar. She was brilliant. Very happy and friendly. Reception staff were excellent. Lo lights has to be Daniel the barman... what a disgrace to the hotel. Was rude, kept disappearing from the main bar despite queues. One evening he disappeared to the onsite shop and reappeared 10 mins later. We saw him using his mobile phone in the restaurant and helping himself to the sweets, filling up a plastic bag, next to the chocolate fountain! Another lo light would be whoever cleaned my room needs to do a better job! I found a black wig under the spare blanket! Can't comment t on the entertainment as we didn't sit in the bar at night.

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