“Thanks Danni”

Danni at the frimt desk was fantastic There was construction and the maps could not get us there. We called fromt desk and Danni stayed on the phone for more thsn 10 minutes to mske sure we reach the hotel. And thrn she was so welcoming even apologizing for the construction that is not in the hote… Mehr

Danni at the frimt desk was fantastic There was construction and the maps could not get us there. We called fromt desk and Danni stayed on the phone for more thsn 10 minutes to mske sure we reach the hotel. And thrn she was so welcoming even apologizing for the construction that is not in the hotel’s hands

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“Review”

The experience here was amazing. Great breakfast and room.

“Friendly people, convenient location, great rooms”

My husband was scheduled to be in Rochester for almost 2 months due to a medical procedure at Mayo. Not only were we allowed to go and check out one of the rooms a month prior to our stay, Kelly was so helpful and cheerful in answering all the questions we had prior to coming back. The front desk… Mehr

My husband was scheduled to be in Rochester for almost 2 months due to a medical procedure at Mayo. Not only were we allowed to go and check out one of the rooms a month prior to our stay, Kelly was so helpful and cheerful in answering all the questions we had prior to coming back. The front desk staff that we dealt with - Kelly, Dani, Dan and Andrew were also so kind and helpful, even when I was constantly coming back down with some odd requests! They were able to provide everything we requested to make our stay even better and as relaxing and stress free as possible. The cleaning staff always did an amazing job on our room! Susana helped us move to a different room without being asked and tried to refuse the tip we wanted to give her for going above and beyond what was expected. My husband ended up in the hospital for 2 weeks, so I spent most of my day there, getting back to the room after 11 pm, which resulted in the dishes getting piled up on the counter because I was too tired to deal with them. I came back to the room one afternoon to find the Florencio loaded all the dirty dishes in the dishwasher and started the dishwasher, which again was above and beyond his normal scope of work. Zach was also so kind and helpful with all my requests - from a squeaky dishwasher door to putting in a hand held shower nozzle so my husband could sit in a shower chair in the tub and take a shower. He said it best when he told me that they know that people don't come to Rochester on vacation, so all the staff does everything they can to make sure that the guests have the very best experience they can, considering everything they are dealing with. He is correct. The guests are dealing with a lot and knowing that the people at the hotel are doing everything they can to make sure the experience is as stress free as possible is all we can ask for. The location of the hotel is as convenient as can be. There are restaurants within walking distance outside, and also through the subway hallways. Getting to the buildings we needed to get to were all easily accessible through the subway hallways. We have to go back within 2 months, and we will definitely be staying at this location again.

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“Great Location for Mayo, But Bed Size Falls Short”

Stayed at the Residence Inn in Rochester, MN and overall had a really positive experience. The biggest advantage is the direct subway connection to Mayo Clinic—hard to beat that level of convenience, especially during early mornings or bad weather. The rooms are updated, clean, and well-designed f… Mehr

Stayed at the Residence Inn in Rochester, MN and overall had a really positive experience. The biggest advantage is the direct subway connection to Mayo Clinic—hard to beat that level of convenience, especially during early mornings or bad weather. The rooms are updated, clean, and well-designed for longer stays. Everything felt comfortable and functional, and the overall condition of the hotel is clearly well-maintained. Service was also excellent throughout the stay—staff were friendly, responsive, and made things easy. The only downside, and ultimately the reason I’d hesitate to return, is that all the rooms come with queen-size beds. For a longer stay, especially if you’re used to more space or traveling with a partner, that becomes a noticeable drawback. Overall: great location, great service, solid rooms—but the bed size is a limiting factor.

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