“Resort incrível com pessoas incríveis”

Nós fomos os primeiros hóspedes no hotel e eu pessoalmente gostaria de agradecer toda a equipe e o hotel para a semana incrível durante a nossa estadia. Este hotel pode não ser do gosto pessoal de todos em termos de estilo, mas é super lux e muito mais a parte superior - diversão garantida com exce… Mais

Nós fomos os primeiros hóspedes no hotel e eu pessoalmente gostaria de agradecer toda a equipe e o hotel para a semana incrível durante a nossa estadia. Este hotel pode não ser do gosto pessoal de todos em termos de estilo, mas é super lux e muito mais a parte superior - diversão garantida com excelentes oportunidades para fotos. O serviço é simplesmente impressionante (nosso mordomo foi incrível e merece uma menção especial ... Nada era demais e que, certamente, já testadas em alguns pedidos apertadas - ele mesmo me chamou quando voltei para o Reino Unido para verificar a nossa viagem de retorno foi agradável), sua atitude para com o nosso mês 11 anos (William!) foi soberbo, tratada como a realeza. Toda A experiência do aeroporto de partida foi sofisticado e extremamente polida. O resort é bonito e recebemos a visita de todos os quartos (cortesia do mordomo novamente!), a comida foi boa e o spa foi realmente muito agradável, tivemos vários tratamentos todos nós fantástica e o real spa é lindo. As instalações são de classe mundial em especial a piscina principal e as kids club, que tem a segurança incrível. Difícil de avaria dos cozinheiros para o concierge, a equipe da recepção (Ebru em reservas foi incrível também!). Nós demos uma longa lista de requisitos para o nosso filho, todos estamos à sua chegada (monitor de bebé, walker, aquecedor de biberões, brinquedos). O nosso mordomo gastam uma quantidade considerável de tempo tentando fonte comida de bebé que foi adequado para o nosso filho e em seguida pegou nela juntamente com leite específico do bebé que precisávamos. Quando tivemos um problema com nosso quarto (culpa nossa) nós imediatamente atualizado para um quarto deslumbrante com uma piscina e jacuzzi. Sempre que precisávamos chegar em qualquer lugar que chamou a nossa mordomo que chegamos nós ao redor em um carrinho de golf, discrição e privacidade também foi assegurada quando necessário. Todos os garçons foram fantásticos, amistosa e calorosa, olhando para personalizar o serviço para o seu tempo gasto no resort é fácil e agradável. Finalmente vale a mencionar é o facto de que devido a uma emergência medial, tivemos que voltar para casa cedo - para uma nitidez eu e minha esposa ter ficado em alguns hotéis incríveis todo o mundo - e posso dizer honestamente que eu nunca me senti tão sincero e justo em uma situação difícil. A compreensão e ajuda o hotel oferecido pelo pessoal de hotéis foi humilhante e eu só quero agradecer a todos (em especial o nosso mordomo) que ajudou a tirar-nos no início. Em uma palavra aqui é novo e eu não tenho dúvida em alguns anos, este foi um hotel muito difícil a realmente entrar. Eu e minha esposa desejamos toda a equipe e o gerente-geral o melhor no futuro e como eu disse que quando nós podemos certamente será voltar a ver os nossos amigos no Golden Savoy. Boa sorte Tom Hynes

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“Exceptional hotel”

This is the best hotel I’ve ever stayed in. We had a swim up room which for us was definitely worth the extra cost. Check in was smooth, we were brought a drink while our “BeAssistant” completed the process for us. Our bags were brought to our room and we were showed how to work everything. Mini … Mais

This is the best hotel I’ve ever stayed in. We had a swim up room which for us was definitely worth the extra cost. Check in was smooth, we were brought a drink while our “BeAssistant” completed the process for us. Our bags were brought to our room and we were showed how to work everything. Mini bar was stocked, beds were comfortable and the room was very ornately decorated, gold and mirrors everywhere. As soon of the reviews have previously stated there are minor issues with the rooms such as the grout around the shower being discoloured and the carpet in the dressing room needing replaced but why would that ruin your holiday! The main restaurant served plenty of food all of it was fresh and tasty, I’ll be honest our 5 year old that’s picky struggled but this was overcome when we discovered the pool bar served crispy chicken and chips lol. The beach is very gritty so not great for castle building but the views are out of this world! Plenty of seating around the sand and there were piers out into the water that had seats dotted around, never did I see someone struggle for loungers etc although admittedly we werent there during high season. The golf carts that take you around were a fun activity in itself depending on the driver you sometimes felt like you were on a rollercoaster. They really mean all inclusive here, cocktails, imported beers, premium liquors, red bull etc anything we asked for we were given. My only suggestion would be regarding bar staff, there isn’t enough and it sometimes felt like you were purposely being ignored while waiting at the bar for a drink. You have to open your mouth to get their attention, if you sit silently you’ll dehydrate. If the glass collector comes to your table to pick up an empty again they won’t ask do you want a replacement which was different to previous all inclusive we’ve stayed in. All in all this is the very best hotel we’ve ever stayed in and for what we paid I think we got it for an absolute steal and would definitely come back in the future. Getting out and about was easy enough we went to Bodrum a couple of days, Gumbet and Torba. Taxi to gumbet/ Bodrum was approx £15 each way not bad when you consider it takes 20 minutes of driving each way. We didn’t participate in the water sports we did ask about the speed boat which is shaped like a car but when he said it cost €500 for an hour I didn’t need to hear no more lol. Wife went to spa and had a 140 minute package which in the brochure was priced at €370 but the rep said special offer 50% off and we haggled it down further because we didn’t hear of anyone paying the brochure price. As with everything in turkey the starting price is never the actual price so don’t be afraid to ask.

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“A big effort needs to be made to restore this hotel to its former level.”

The hotel is very well located and equipped. Only that will not be enough to offer a luxury service. Other elements need to be reviewed to improve the service, namely: the very limited and repetitive catering compared to a hotel of the same classification. The staff is a black beast. Poorly trained… Mais

The hotel is very well located and equipped. Only that will not be enough to offer a luxury service. Other elements need to be reviewed to improve the service, namely: the very limited and repetitive catering compared to a hotel of the same classification. The staff is a black beast. Poorly trained young people in a hotel of this standard is unfortunate! And finally an unusable Internet connection with a maximum speed of 1.6 Mbps insufficient to make a correct WhatsApp call. (Fortunately I bought an esim before coming to Turkey).

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“Not 5*”

We had a lovely week here in September 2024. The views are to die for. Couple of things that let his hotel down are the staff and the service. Really slow and rude. Hotel was always clean, the cleaners work really hard. The slopes are very hard work. Over all I’d give this hotel more of a 4* as I’v… Mais

We had a lovely week here in September 2024. The views are to die for. Couple of things that let his hotel down are the staff and the service. Really slow and rude. Hotel was always clean, the cleaners work really hard. The slopes are very hard work. Over all I’d give this hotel more of a 4* as I’ve stayed in many 5* and this isn’t close.

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