“Agréable même en hors saison”

Je suis resté seulement une nuit pour affaires, mais c'était très agréable. J'ai apprécié l'accueil chaleureux et le personnel est sympathique et serviable de départ à l'enregistrement. La chambre était plus que suffisant, et le lit était confortable. La salle de bain était propre et moderne. Le bu… Plus

Je suis resté seulement une nuit pour affaires, mais c'était très agréable. J'ai apprécié l'accueil chaleureux et le personnel est sympathique et serviable de départ à l'enregistrement. La chambre était plus que suffisant, et le lit était confortable. La salle de bain était propre et moderne. Le buffet du petit déjeuner était très varié et délicat, même si c'était hors saison. Le prix était mieux que les alternatives, et il était bien situé pour mes besoins d'affaires (restaurants, centre commercial, etc). Dans l'ensemble, nous avons passé un très bon séjour.

Moins

“Convenient, comfortable and cozy”

We stayed from Friday until Sunday during the busy Winter holiday season. Arrival and check in was after 4pm. However we turned up at 12pm and received a warm welcome and was able to check in straight away. The room 306 is on the 3rd floor with view to the mountains. It’s the end of the corridor … Plus

We stayed from Friday until Sunday during the busy Winter holiday season. Arrival and check in was after 4pm. However we turned up at 12pm and received a warm welcome and was able to check in straight away. The room 306 is on the 3rd floor with view to the mountains. It’s the end of the corridor so quiet. It seemed newly refurbished with new furniture and wooden floors. Everything was spotless. The bathroom had toiletries and a hairdryer. We had room service, with beds made and toiletries etc replaced. The breakfast had a a decent selection, European standard. All we wanted - but missing sweet pastries, pancakes or the Norwegian waffle. The hotel has a retro 80’s maybe 90’s feel about it, with a few updates here and there. But it’s the staff that makes the place. It has all the comforts needed and value for money taken into account, this is a hotel we will recommend to friends and family - as well as staying again. + Really comfortable beds. + Convenient location. + Welcoming, friendly and helpful staff. - Hallway could need some decent hoovering. - The mattress lacked bed linen. Only the mattress topper had bedsheets. Perhaps due to new beds? Also, only one pillow. Perhaps worth asking the receptionist to get an additional sent up. - Only one electrical socket, for the tv and a lamp. Another one under the bed. So not convenient when charging the phones etc. Also, only one bedside lamp.

Moins

“nice and quiet”

We came late evening went out early morning. feels like a nice place. wifi free and good speed free and a lot of parking space, just don't park on KIWI shop parking lots breakfast was really ok as for a room with a view to the city :) there is a KIWI shop in the same building and Rema 1000 just nex… Plus

We came late evening went out early morning. feels like a nice place. wifi free and good speed free and a lot of parking space, just don't park on KIWI shop parking lots breakfast was really ok as for a room with a view to the city :) there is a KIWI shop in the same building and Rema 1000 just next to it, also a Circle K gas station so it is a really good spot :)

Moins

“Bel emplacement”

J'ai séjourné ici pendant le week-end dernier en juillet et qui est hors-saison dans Trysil. Nous avions réservé une chambre standard avec un balcon et une belle vue sur la rivière. L'hôtel est situé juste à côté de la rivière, entre les deux ponts. Juste de l'autre côté de la rivière vous avez un … Plus

J'ai séjourné ici pendant le week-end dernier en juillet et qui est hors-saison dans Trysil. Nous avions réservé une chambre standard avec un balcon et une belle vue sur la rivière. L'hôtel est situé juste à côté de la rivière, entre les deux ponts. Juste de l'autre côté de la rivière vous avez un centre commercial. Vous avez aussi une petite épicerie dans le même bâtiment que l'hôtel. Il est à cinq minutes en voiture jusqu'à la principale zone de ski, et quelques restaurants à une courte promenade. La chambre était aussi une utilisation standard européen de chambre pour être dans un hôtel de milieu de gamme. Tout a bien fonctionné, mais rien d'extraordinaire. Le personnel était accueillant et serviable et le buffet du petit déjeuner était bon et copieux. D'ailleur : restaurant est uniquement ouvert pour le petit déjeuner. Dans l'ensemble une alternative acceptable mais il faut s'assurer d'avoir une chambre avec vue sur la rivière.

Moins

“Great location, terrible staff.”

Location is great, just 5 mins drive to the ski lifts or 5 mins walk to the ski bus and to town. Also, pet friendly. However the staff was terrible TV didn't work and no remote control on arrival. 1st time we asked about it the receptionist came up and couldnt figure it out and ultimately lied an… Plus

Location is great, just 5 mins drive to the ski lifts or 5 mins walk to the ski bus and to town. Also, pet friendly. However the staff was terrible TV didn't work and no remote control on arrival. 1st time we asked about it the receptionist came up and couldnt figure it out and ultimately lied and said it was the entire building and would be fixed the next day. The next day, still not fixed and a different receptionist said he would come fix and never did. Breakfast had expired yogurt and coffee watered down. Receptionist also lied, telling us that the ski bus was not running yet on December 27th (I was skeptical and called SkiStar and it was indeed working since December 8). If you don't know, just say so and don't give false information to someone! Overall, a place that could have been great being in a perfect location within minutes of the slopes and town but I found the staff completely unhelpful and dishonest.

Moins