“Excellent staff”

We stayed here for a couple of nights after airport staff recommended it and organised a taxi to the door for us, meaning we avoided all the taxi/hotel touts at Hanoi airport. The hotel is central to the old quarter, the cathedral and the lake and is in a safe street with lots of Vietnamese places… Plus

We stayed here for a couple of nights after airport staff recommended it and organised a taxi to the door for us, meaning we avoided all the taxi/hotel touts at Hanoi airport. The hotel is central to the old quarter, the cathedral and the lake and is in a safe street with lots of Vietnamese places to eat nearby. The best thing about this hotel is the staff, they are extremely helpful and their English is very good. They organised train and bus tickets for us and even allowed us to leave our bags with them and use a shower on a day we weren't staying at the hotel. I feel happy to recommend this place to other backpackers.

Moins

“Pour $18usd ne peut pas vraiment se plaindre”

Nous avons séjourné deux nuits dans cet hôtel durant un voyage de 3 jours à Hanoi. Il nous avait été recommandé par l'agence de tourisme de l'aéroport. Nous ont donné une très belle brochure et pour environ 18 USD (le prix promotionnel spécial) nous n'aurions pas être trop difficiles. L'hôtel était… Plus

Nous avons séjourné deux nuits dans cet hôtel durant un voyage de 3 jours à Hanoi. Il nous avait été recommandé par l'agence de tourisme de l'aéroport. Nous ont donné une très belle brochure et pour environ 18 USD (le prix promotionnel spécial) nous n'aurions pas être trop difficiles. L'hôtel était assez ancien, le personnel ne parlait pas très bien anglais et après avoir essayé de commander un service de chambre était un vrai cauchemar ! Nous avons fini par aller va dans le restaurant indiqué qui nous voulions sur le menu. même la cuisine correcte. Nous avions pris une chambre à lits jumeaux, c'était propre et la clim marchait. Il y avait aussi de l'eau, bien chaude dans la chaleur nous n'en avons pas eu besoin ! La un très bon point pour cet hôtel, c'est le petit déjeuner... assiette de des œufs de la salade et du pain grillé ! Il était bien situé, mais je ne reviendrais probablement pas dans cet hôtel, car vous pouvez probablement trouver un endroit plus dans un quartier plus central.

Moins

“3 star hotel, 5 star prices”

No major issues with this hotel except for the price ($25 in Jan), stayed longer than I would have otherwise due to dramas with my supposed travel buddies followed by a bout of food poisoning. The room was clean enough (after spending 2 months in china) but had a bed bug problem (not as big an issu… Plus

No major issues with this hotel except for the price ($25 in Jan), stayed longer than I would have otherwise due to dramas with my supposed travel buddies followed by a bout of food poisoning. The room was clean enough (after spending 2 months in china) but had a bed bug problem (not as big an issue as I'd bought my own permethrin treated bedding). If you've been traveling a while the bath is a nice feature, and the fridge is stocked with water and beer (heineken and local), just be sure to check the prices before you help yourself. Can't comment on the breakfast as I wasn't interested in food while staying here (by the by, don't eat at maxx's cafe down the road). The receptionist speaks very good english and will always rip you off with a smile on her face. I too was sent here from the airport, they obviously take a cut.

Moins

“Tired&outdated hotel but honest, friendly staff with brilliant tour offerings”

Noticing a trend - we were also recommended the hotel by the airport information after they told us everything would be full - which was obviously not true after seeing how many hotels Hanoi has to offer! Pacific Prince is in SERIOUS need of renovations and at $28 per night it is seriously overpric… Plus

Noticing a trend - we were also recommended the hotel by the airport information after they told us everything would be full - which was obviously not true after seeing how many hotels Hanoi has to offer! Pacific Prince is in SERIOUS need of renovations and at $28 per night it is seriously overpriced, but having said that, they organised our tour to Halong Bay on the Imperial Cruise - and it was everything they promised! The boat and bungalows on Cat Ba Island were straight out of the extremely tempting brochure. We were very happy with the tour and feel it was money very well spent. Upon return to Hanoi, the hotel allowed us to relax and freshen up before catching a very late train out of Hanoi and we werent expected to pay a cent.

Moins