“Great hotel. Good location. Great value.”

Some of the reviews of this hotel didn't seem favourable so we didn't know what to expect! We were greeted nicely at reception, and quickly run through the check in procedure then given the key to our room. The path to our room wasn't simple as we had to go up then down two floors but it was no … Plus

Some of the reviews of this hotel didn't seem favourable so we didn't know what to expect! We were greeted nicely at reception, and quickly run through the check in procedure then given the key to our room. The path to our room wasn't simple as we had to go up then down two floors but it was no hardship and we found our room quite easily. Our room seemed accessible by stairs down so perhaps anyone with mobility issues were given other more accessable rooms. At first glance the room look dated but on closer inspection all the furniture looked pretty new, ample seating with a fully stocked mini bar / fridge. The room had central heating and air conditioning as well. The room sported a safe to keep valuables in and a wardrobe, multiple power sockets, phone, TV and even a free TV magazine. Free mints await you each day and free tea and coffee too. The double bed had two single duvets ( great to defeat that duvet hogging partner in your life!). Its also very comfortable and coupled with the black out curtains we slept for eternity!! There is storage for luggage and a clock radio too on one side if the bed. Lots of information for the Dusseldorf region is left for your purusal in the guest pack in the room. Bathroom is lovely. Amenity kit with sewing kit, shoe polishing kit and shower cap, shampoo / shower gel, ample soft towels and a shower that doesn't leak all over the floor but has good pressure and copious hot water. The hotel was easy to find. Its only a 5-10 minute tram ride into the centre but we like to walk and stop along the way and we walked it in about 40 minutes. Our room was situated at the side so it was quiet only with a very faint sound if traffic that didn't disturb us in any way. We didn't choose breakfast here as I thought over nine euro each was expensive and instead we stopped at a great little bakery five min walk away. There is also a Netto supermarket five mins away too where you can stock up on supplies! In summary, we would come here again. Its very good value, not too far from the centre, quiet, clean, comfortable with good facilities.

Moins

“Pretty Average but Noisy”

I booked an economy single and ended up in a roof annex on 6th floor. The room had the usual amenities and was comfortable. However there was an adjoining locked door to my neighbour's room and for two nights it just wasn't soundproof. I could hear everything. I complained to Reception and was told… Plus

I booked an economy single and ended up in a roof annex on 6th floor. The room had the usual amenities and was comfortable. However there was an adjoining locked door to my neighbour's room and for two nights it just wasn't soundproof. I could hear everything. I complained to Reception and was told that nothing could be done. My room wasn't cleaned by mistake on the second day of my stay. Again the staff didn't seem to care. On the positive side it is nice and central, decent WiFi. I travel a lot for work and this is not a 4 star hotel in my opinion.

Moins

“Needs refurbishing”

The interior is old and used. It really needs a refurbishing. Some of the rooms are in another building the other side of the street. There’s no parking area so you have to search in the streets around for it. The breakfast was good and the service friendly.