“Once Again a Great Stay!!”

Once again a most enjoyable visit, I believe our 5th over the last few years. The standard of service never disappoints, nor do the breakfasts!!i. Big thanks to Max, Simon and Maja for looking after us. The upgrade really was appreciated. We thought the introduction of the Happy Hour worked well. L… Plus

Once again a most enjoyable visit, I believe our 5th over the last few years. The standard of service never disappoints, nor do the breakfasts!!i. Big thanks to Max, Simon and Maja for looking after us. The upgrade really was appreciated. We thought the introduction of the Happy Hour worked well. Looking forward to seeing you all again next year.

Moins

“Sadly disappointing ”

4th time staying here and sadly will probably not come back again. Had a few days away with my daughter on a 3 for 2 deal. Price was ok because I thought the visit would live up to previous experience at this hotel. We have stayed in all room types except the land lubber and the other self catering… Plus

4th time staying here and sadly will probably not come back again. Had a few days away with my daughter on a 3 for 2 deal. Price was ok because I thought the visit would live up to previous experience at this hotel. We have stayed in all room types except the land lubber and the other self catering one. This time we were in the cosy king. My overall recommadion would be a room in the main house with balcony. The cosy king was ok for our needs except on the booking description it stated there was a bath. Our room contained only a shower which was disappointing as chilly October nights warrant a hot bath ! On previous visits, there was a table in the entrance area with self service tea/coffee facilities. This has now sadly been removed and tea/coffee is in the rooms....very sparse, only 2 tea bags in the jar and not enough little milk cartons. We loved the old style self serve facilities as we could grab a drink and sit in the lounge area to read on an evening. This time we had to ask staff to bring a cuppa and it felt awkward....cost cutting? The swim area as we knew from precious visits does not have a sauna or jacuzzi - if you're wanting these facilities then you'll be disappointed. It has a steam room which is tiny for the amount of users. The pool is a good size. No drinking water dispenser- people were going outside to use a tap to refil their bottles?!There's so much potential to have a sauna and decent loungers to sit on etc ! My daughter used the gym and said it was good. On our previous visits, there were two complementary jacuzzi outside and these could be booked for half a day usage. They were still there but this time there was a charge to use them only for 2 hours which was very disappointing....hotel needs to update their website to inform potential guests. We were looking forward to spending time in them. Breakfast was ok but staff need to be more attentive. The orange juice despenser broke and leaked and no one seemed bothered or tried to put juice in a jug so guests could access it. On first glances the hotel looks quite upmarket, but its very tired around the edges. It's a 10 minute walk from train station and around 10/15 minute walk into town.

Moins