“Average overall”

This hotel is average. The food quality is disappointing and the wine at the restaurant is overpriced. The meals are buffet style, with a large table for starters, usually three main courses, three options for meat/fish, and two side dishes. The issue is not around quantity or options, it is about … Plus

This hotel is average. The food quality is disappointing and the wine at the restaurant is overpriced. The meals are buffet style, with a large table for starters, usually three main courses, three options for meat/fish, and two side dishes. The issue is not around quantity or options, it is about the quality. The breakfast has mainly cakes and very few healthy options (e.g. no porridge). Those looking for an English-style breakfast won't find it either (no eggs, sausages or hash browns). The rooms have very thin walls: you can hear everything that happens next door. Internet connection was totally unreliable, with an unstable and weak signal.

Moins

“Saved by the chef!”

I spent five nights at the Excelsior during a coach tour of Italy. The good news is that the rooms are clean, the food is very good in the evenings and the staff, when approached are friendly and helpful. The negatives however are not minor. The 'American Bar' advertised in the brochure was left… Plus

I spent five nights at the Excelsior during a coach tour of Italy. The good news is that the rooms are clean, the food is very good in the evenings and the staff, when approached are friendly and helpful. The negatives however are not minor. The 'American Bar' advertised in the brochure was left unmanned and I had to request a drink at reception every time I wanted one. The hotel only had bottled beer, and in limited quantity having run out completely by mid week. Not all of the staff have a good grasp of English, but that is probably par for the course in a town which is not on the main tourist trails of nearby Tuscany. The breakfasts were meagre, milk had to be requested for cereal most days as the small amount put out quickly ran out. Marble floors with loose rugs were a potential hazard. I didn't try to use the hotel pool, but those who did found that it had no water. Overall, everything felt a bit tired and hotel felt like it was used as a spillover for other hotels that were full rather than being a prime choice for itself. Its a shame, as the hotel is conveniently located a short walk up a gentle slope from the town centre. Sitting outside on the whicker chairs chatting after dinner was a pleasure, if you could get a drink... My main memory of the Excelsior was the evening meals. Four courses with a good choice of starters and mains from a kitchen where the chef certainly knows their trade. The rest of the hotel needs to raise its game to match the kitchen.

Moins

“An Old Fashionned Hotel in a Very Old Fashionned Town”

I have been in this hotel on a business trip to Parma, since all the hotels were full in Parma due to a large convention / exhibition ... This property has definitely seen better days but apparently the owners do not have the means to bring it up to modern standards. The room was clean but everythi… Plus

I have been in this hotel on a business trip to Parma, since all the hotels were full in Parma due to a large convention / exhibition ... This property has definitely seen better days but apparently the owners do not have the means to bring it up to modern standards. The room was clean but everything was tired, the lighting was depressing ... the bathroom again clean but lacking modern amenities ... The big plus of this hotel is the people running it, extremely nice, friendly and helpful. The place is also very quiet ... parking somewhat difficult at every hour of the day .... Salsomaggiore is quite a pleasant little town, extremely oldfashionned, with nice old "turn of the past century" buildings,in pleasant green surrounding. Good restaurants in town if you ask the locals. If you need a short rest this is the place to be.

Moins

“A blast from the past.”

Salsomaggiore Terme is a charming old-fashioned spa town, its center filled by a gorgeous Thermal bath building, park and garden. If you are in Parma or need to drive in that direction, it makes a lovely stop for a night or two. Hotel Excelsior was a terrific value and provided a large, lovely an… Plus

Salsomaggiore Terme is a charming old-fashioned spa town, its center filled by a gorgeous Thermal bath building, park and garden. If you are in Parma or need to drive in that direction, it makes a lovely stop for a night or two. Hotel Excelsior was a terrific value and provided a large, lovely and well-located room if in a building that has perhaps seen more elegant days in its past. Easy to explore the center of town and perhaps spend an extra day visiting Parma in quite good comfort.

Moins