“Good overall with certain reservations”

My wife and I have just returned from a 6-week stay here; our fourth visit. The complex is set in pleasant surroundings with pathways and gardens linking all the bungalows. The swimming pool is heated and well maintained. The pool bar is open from 10.00 to 18.00 every day and currently manned 6 day… Plus

My wife and I have just returned from a 6-week stay here; our fourth visit. The complex is set in pleasant surroundings with pathways and gardens linking all the bungalows. The swimming pool is heated and well maintained. The pool bar is open from 10.00 to 18.00 every day and currently manned 6 days a week by Jose: great guy! The standard of accommodation is basic and, in some respects, a little tired but clean and well-maintained by excellent, friendly staff. Any additional requirements are promptly dealt with (e.g. extra pillows) and routine problems likewise (e.g. failing coffee machine). The space around the pool is limited and can cause problems at times in finding sunbeds, especially if there are groups of folk holidaying together who tend to take over to the exclusion of other couples. We understand that a restriction on reserving sunbeds with towels is about to be implemented and if you are absent for over 50 minutes then your towels etc. are likely to be removed. You have been warned! As Las Cascadas is area VIII of the Gaviotas complex, you can migrate to the larger pool in area III but this is not heated. If you are relying on in-house food, take note that the only restaurant is in area III and you would normally be expected to walk backwards and forwards to this; 5 to 10 minutes depending on your ability! Some less fit clients found this a problem. Snack meals can be found at the pool bar Free Wi-fi is available around the Cascadas pool area but painfully slow but we did manage to Skype there. Faster (3mp/s!) is available in all bungalows at 4€ per day or discounted for longer periods. All bungalows receive some sun but those lower down on the lower side receive less (numbers 29 upwards) and become progressively less sheltered from the prevailing north-easterly winds. Some are also shaded by mature palm trees, perhaps welcome in the hotter summer months. There is no reception on site: it is necessary to use the central reception in Gaviotas III when you arrive. Courtesy transport will be provided to Las Cascadas once you have checked in. If you rent a car there is adequate street parking close by. For what is on offer, we felt that the price was fair but beware the exorbitant charge for a room safe. A flat-screen TV is free (10€ refundable deposit required for the remote) but English language reception is limited to BBC World News, Sky News (reception not great either) and some American films. You can connect a DVD player or camera using a USB or HDMI lead and switch the TV to HDMI2. Whilst we have enjoyed all of our stays here we have decided to stay elsewhere next year. The principal reason for this is that it is becoming increasingly difficult to book Las Cascadas individually and to be certain that you will actually be placed there. There seems to be a fairly fluid policy at Gaviotas to moving clients to other sites within the overall complex. However, we noted this year that several clients who found Las Cascadas not to be to their satisfaction were offered transfers but...at a cost. However, for us personally, it is the uncertainty of where we shall be placed, even within the Cascadas complex itself that has prompted our move elsewhere, where we know already for 2016 in which room we shall be staying. If you are considering Las Cascadas it has a lot to offer. It is generally quiet (wintertime) and a relaxing place to escape the British winter but you would be wise to take note of the caveats that I have mentioned here.

Moins

“Pas génial pour un tout séjour tout compris !”

C'est vraiment un petit budget vacances mais les, dans notre cas, nous n'y sommes pas refléter ! Il y a une série de complexes situé une Superficie sans aucune vraie cohésion entre les deux. Le complexe était à 5-10 mn aller de la réception et le buffet (restaurant). Il y avait une piscine qui n'p… Plus

C'est vraiment un petit budget vacances mais les, dans notre cas, nous n'y sommes pas refléter ! Il y a une série de complexes situé une Superficie sans aucune vraie cohésion entre les deux. Le complexe était à 5-10 mn aller de la réception et le buffet (restaurant). Il y avait une piscine qui n'pas ouvert pour les quatre premières de notre 7 jours et un bar qui était pas ouvert les cinq premiers jours. Il fallait faire pas mal de route pour aller au restaurant où la nourriture n'était pas (petit déjeuner sauf extrêmement intéressant, c'était étonnamment bon). Le bungalow sur était spacieuse mais très démodées. À notre arrivée j'ai fait remarquer que le sèche-cheveux était littéralement or sera rachetée en deux et il leur a fallu deux jours de remplacer cette (après un rappel). C'était un lieu vieux, plutôt sale impression. Nous a des problèmes avec une mauvaise odeur chaque fois que nous tirions la chasse, et même jour pour être juste. On voulait nous faire payer pour télévision - même si ce n'est qu'à 21 euros nous n'avons pas vous attendre à ça dans le cadre de la formule tout-inclus. Le personnel est sympa, mais ne semblait pas comprendre où nous allions qu'on vienne nous chercher à la fin du séjour. coté positif, il y avait un bon / centre manger boutiques à proximité tout comme la plage magnifique Ne pense pas que je reviendrais

Moins

“ok”

there are two sides of these apartments we booked las gaviotas that is Wright on the sea front they put us in the second called cascadas that is right over the back a good ten minute to the sea the apartments are ok they have a kitchen et with everything you need with WiFi did not work in the … Plus

there are two sides of these apartments we booked las gaviotas that is Wright on the sea front they put us in the second called cascadas that is right over the back a good ten minute to the sea the apartments are ok they have a kitchen et with everything you need with WiFi did not work in the cascadas be cause its to far away the apartments are not in puerto del carmen they are in matagorda it has a few bars and restaurants and shops puerto del carmen is a good 45 minutes walk away along the seafront but there are bars along the way getting back to the apartments the staff seem OK the maid came every second day we had a big porch and a bit of land to lay on but not all of the apartments there are tow swimming pool one for each of the blocks there is a pool bar but only open till 11 am to 4pm now would i go again yes

Moins