“He went above and beyond to say the day!”

The man at the desk, who I believe to be the manager, really saved the day for us. After a 12 hour drive with too many delays we arrived well past midnight, but the manager was still available to open up the door and service. We booked and prepaid through Priceline but Priceline's 3rd party money… Plus

The man at the desk, who I believe to be the manager, really saved the day for us. After a 12 hour drive with too many delays we arrived well past midnight, but the manager was still available to open up the door and service. We booked and prepaid through Priceline but Priceline's 3rd party moneyhandler Agoda Services, which goes thru Thailand, was refusing to release the prepaid funds which meant the room couldn't be paid to the Inn. After considering all the available options (and the Priceline phone saying it'd be 5 hours wait time), even though the proprietor hadn't received the funds, he comped us the room on faith and said he would handle the payment from Priceline on his end. I could only experience this kind of compassion from someone who believed in customer service at the highest Quality and I hope Dharmendra Bhanderi, General Manager, who I believe I was talking to, gets the highest award and accolade and praise for doing everything he could to retain the customer, and succeeding! A+++++++++

Moins

“Quiet, Comfortable, and Affordable”

Admittedly, this hotel may be past its prime; however, there is something sweet about the place. I came for two days and extended my stay to six days. The room was quite comfortable, the Wi-Fi was excellent, and the price was right. The staff was friendly and helpful.