Mandatory fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. . Optional fees: Fee for buffet breakfast: approximately COP 35000 to 40000 per person Airport shuttle fee: COP 16000 per person (roundtrip) Airport shuttle fee per child: COP 16000 (roundtrip), (from 5 to 12 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed . Special instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 4:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Outdoor tennis courts and a water park with waterslides are featured at the resort. 4 outdoor swimming pools and 9 spa tubs are on site. In addition to a children's pool, other recreational amenities include a fitness center. Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.