You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property. Extra-person charges may apply and vary depending on hotel policy. . Government-issued photo identification and a cash deposit are required at check-in for incidental charges. . Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. . Pets not allowed Check-in time starts at 3 PM Check-out time is 10 AM Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. The following fees and deposits are charged by the property at time of service, check-in, or check-out. Early check-in fee: BRL 100 Late check-in fee: BRL 100 for check-in after 6 PM Late check-out fee: BRL 100 Onsite credit card charges are subject to a surcharge The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You'll be asked to pay the following charges at the hotel: Cash deposit: BRL 2000 per stayCleaning fee: BRL 200 per accommodation, per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.