The following facilities or services will be unavailable from November 4 2024 to November 7 2024 (dates subject to change): Swimming pool. Mandatory fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: KZT 50000 per accommodation, per stay We have included all charges provided to us by the property. . Optional fees: Fee for buffet breakfast: approximately KZT 15000 for adults and KZT 7500 for children Rollaway bed fee: KZT 11000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Outside food is not permitted on the premises. Outside beverages will be charged a fee. . Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:30 AM. . Check out: 12:00 PM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Sports/Entertainment: The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf, archery, fishing and horse riding. With water skiing, paddle boating, canoeing and catamaraning available, fans of water sports will have plenty to choose from. The hotel's location is particularly ideal for skiers. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, darts, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music and a casino.