Russian citizens must have an original Russian passport upon arrival. If guests plan to check in after 4:00 PM, it is necessary to inform the hotel in advance of the planned check-in time, since reservations after this time are not guaranteed. Contact information is provided in the booking confirmation. Know Before You Go If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in. No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: RUB 2000 per vehicle (one-way) Rollaway bed fee: RUB 1500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.