The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday: Bar/lounge Dining venue(s) Full-service spa Health club Sauna Spa tub The following facilities are closed on Monday and Tuesday: Bar/lounge Dining venue(s) Full-service spa Health club Sauna Spa tub. Mandatory fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. . Optional fees: Fee for buffet breakfast: approximately USD 14 for adults and USD 14 for children Airport shuttle fee: USD 135 per room (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a first aid kit . Special instructions: This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 9:00 PM. . Check out: 12:00 PM.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Castro? This hotel has 969 square feet (90 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Recreational amenities at the hotel include a spa tub, a sauna, and complimentary bicycles. The recreational activities listed below are available either on site or nearby; fees may apply.