You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property. Extra-person charges may apply and vary depending on hotel policy. . Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. . Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. . Pets allowed Check-in time starts at 3 PM Check-out time is 11 AM Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation. Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: CHF 17 for adults and CHF 10 for children (approximately) Pet fee: CHF 25 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You'll be asked to pay the following charges at the hotel: A tax is imposed by the city: CHF 2.50 per person, per nightResort fee: CHF 2.50 per person, per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.