The following facilities are closed seasonally each year. They will be closed from September 1 to July 31: Swimming pool The property will be renovating from September 6 2023 to December 24 2023 (completion date subject to change). The following areas are affected: Hot springs Select guestrooms During renovations, the ryokan will make every effort to minimize noise and disturbance.. Mandatory fees: You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. . Optional fees: Fee for buffet breakfast: approximately JPY 2640 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for massage services. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport and train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers pickup service from Kaga Onsen Station only.. Minimum age: 20. Check in from: 3:00 PM. Check in to: 7:00 PM. . Check out: 10:00 AM. House Rule: Children welcome. House Rule: No pets, service animals welcome. House Rule: No smoking.