“Sauber in der Nähe des Freeway”

Wir waren für 1 Nacht. Das Zimmer war sauber, komfortabel und sicher. Kein Restaurant Parkplatz war eingezäunt und sicher genau das, was wir gesucht hatten. Das Hotel hat WiFi. Es gibt einen kleinen Pool und ist in der Nähe des Marktplatzes.

“Pleasant Stay, Unexpected Theaft”

We had a pleasant stay at Laam Hotel for one night. The room was comfortable, and the amenities met our expectations. However, our experience took a negative turn when we discovered that the sealed medicine we entrusted to the staff lead by Violeta for refrigeration had been stolen over night. Up… Mehr

We had a pleasant stay at Laam Hotel for one night. The room was comfortable, and the amenities met our expectations. However, our experience took a negative turn when we discovered that the sealed medicine we entrusted to the staff lead by Violeta for refrigeration had been stolen over night. Upon reporting the incident to the morning shift led by Patricia, she called the manager/owner, Anita, who expressed her regret and assured us that she would look into the matter. Unfortunately, her response felt rather dismissive, simply stating that it was "unfortunate." While the hotel itself is nice, the lack of security and the inadequate handling of our complaint significantly marred our stay. We hope the management will take serious measures to prevent such incidents in the future. Not just saying oh dear we don’t have a camera in that area. It is worth pointing out that the fridge was under lock and key and only staff have access with key. 🤔

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“Decent Hotel”

We took a trip down to Cuernavaca during one of the busiest holidays in Mexico (Holy Week), the hotel is Ok, the swimming pool is not big, one could say it is on the small size and its not deep (probably like 1.7 m at the deepest part), sound seems to be an issue me and my wife stayed on the second… Mehr

We took a trip down to Cuernavaca during one of the busiest holidays in Mexico (Holy Week), the hotel is Ok, the swimming pool is not big, one could say it is on the small size and its not deep (probably like 1.7 m at the deepest part), sound seems to be an issue me and my wife stayed on the second floor on the side of the pool and didn't have much trouble with sound though there was a bit of noise, my sister and sister in law stayed on the third floor on one of the rooms facing the front of the hotel and they did mention that during the night there was a lot of noise coming from the street (parties). The room itself is quite simple, nothing to write home about, you get your bed a small size bathroom and a TV with cable, there is free WiFi in the hotel which is nice. The best thing the hotel has going for it is location, it is pretty much in the center of the city so you can walk to the cathedral and go shopping. Bottom line if you plan on being out a lot and don't want to be driving all the time this is a good place to stay.

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