“Interesting...”

Had a huge problem at first. Booked this place through booking.com and it was originally listed as free cancellation. When I cancelled they would NOT refund my money and insisted it would be kept as a credit. I had proof that their policy had not originally stated that, but booking.com was complete… Mehr

Had a huge problem at first. Booked this place through booking.com and it was originally listed as free cancellation. When I cancelled they would NOT refund my money and insisted it would be kept as a credit. I had proof that their policy had not originally stated that, but booking.com was completely UNhelpful in getting this issue resolved. We then ended up being able to go so we decided to use our "credit". Croydon is a great place to stay as its quite near the centre of London (ten minute train ride from East Croydon Station to Victoria Station). Now on to the hotel: The location is SUPERB. A relatively quiet street across from Army Barracks. There is a pub right down the block. East Croydon Train station is a five minute walk and there is a tourist centre right before the station (wonderful!). Whitgift shopping mall is also a 5-10 minute walk and while underwhelming from the outside, it was beautiful on the inside and had all sorts of shops including a Sainsbury's, Marks and Spencer, Next, etc. Free parking spots in front of the apartments a huge plus! The system for getting in was a bit unusual but we managed. However, the management told us the wrong apartment number. So at 4 am we trudged to the top floor only to wake up the people already in the apartment (My apologies!). We finally kept trying doors and found our apartment right on the first floor. The outside door leaves quite a bit to be desired in regards to security. The apartment itself was very clean and nicely decorated. The only issue we had is that the refrigerator seemed to be an afterthought and didn't quite fit in the space allotted so it leaned to the left and would move every time it was opened, rather like a table with a dodgy leg. The TV also wasn't working but we ran into the handyman and he had it fixed right away (Thank you!). The only other things I would recommend besides new, more secure doors and locks is a new coat of paint as some of the walls were quite scuffed. A landline telephone would also be nice as some of the take out food places didn't want to deliver to us as we only had German mobiles with us. If you're looking for a good solid budget place I would definitely recommend it. We stayed in the one bedroom and it was perfect for my husband and me as well as our three children (there's a good sofa bed in the living room). We paid 85GBP or approximately 125 USD a night and honestly I haven't seen anything cheaper in London besides hostels. You'll be hard pressed to find something this good quality for this price in my opinion.

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