Extra-person charges may apply and vary depending on property policy. . Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges. . Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. The pool is only open Friday-Sunday, and on holidays. It is closed Monday and Thursday. For more details, please contact the property using the information on the reservation confirmation received after booking. If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: COP 28000 per person (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. You'll be asked to pay the following charges at the property: The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.