“One of the best hotels in Pearland Texas”

The entire process with the Hilton Gardens Pearland was just top notch. The manager Juan and his staff just great customer service and their word is their bond. Very clean facility with professional staff from the front door to the back. Please if you are in this area, I highly recommend you stay… Више

The entire process with the Hilton Gardens Pearland was just top notch. The manager Juan and his staff just great customer service and their word is their bond. Very clean facility with professional staff from the front door to the back. Please if you are in this area, I highly recommend you staying at this hotel.

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“Recommend”

I stayed here on the night of Christmas Eve, and it was very quiet. I did see a few other guests, but overall the hotel felt calm and peaceful. The staff was very friendly, and check-in was a breeze. When I first arrived, there was a bit of a line at the front desk, so I went straight to my room an… Више

I stayed here on the night of Christmas Eve, and it was very quiet. I did see a few other guests, but overall the hotel felt calm and peaceful. The staff was very friendly, and check-in was a breeze. When I first arrived, there was a bit of a line at the front desk, so I went straight to my room and tried the digital key. Surprisingly, it worked right away—which rarely happens—so I was able to get settled without any issues. I noticed signs throughout the hotel mentioning that housekeeping had December 25th off to spend time with their families, which I thought was very considerate. I had no issues related to that during my stay. The room was well equipped with a microwave, mini fridge, and a coffee maker similar to a Keurig. The TV is a smart TV and includes Netflix, which was great. Breakfast is not included, which is typical for a Hilton Garden Inn, but there is an option to order breakfast in the morning. I went down to the lobby to do some work and saw a few other guests, but it was never crowded. The property also has an outdoor pool and a fitness center. One thing that caught me by surprise at checkout was an added “Shadow Creek” fee, which is tied to the neighborhood or area of the hotel. This fee—about $4—was not included in the original booking confirmation email, so just be aware of that if you’re booking a stay in Pearland. Overall, I had a great stay. The staff was friendly, the hotel was quiet, and I would definitely recommend this location.

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“Fantastic except no hot water”

I loved this hotel and stayed multiple times a year for work but recently had to change hotels because the water in the shower doesn’t het hot. I would call it tepid at best. It’s pretty miserable. Other than that, this place is great! I wish they would fix the water issue.