“A Staff thank you”

We come here very often, and honestly, the staff are one of the main reasons we keep coming back. The location is great and the rooms are lovely, but it’s truly the people here who make the experience special. In particular, Tariq deserves the biggest recognition. He is always incredibly attentive,… Fler

We come here very often, and honestly, the staff are one of the main reasons we keep coming back. The location is great and the rooms are lovely, but it’s truly the people here who make the experience special. In particular, Tariq deserves the biggest recognition. He is always incredibly attentive, welcoming, and genuinely goes above and beyond for us every single time we stay. No matter what we need, he is always ready to help with such a positive attitude and makes us feel valued and cared for. He consistently puts in extra effort to ensure we have the best possible stay, and it never goes unnoticed. Staff like him are rare, and he really makes a huge difference to the overall experience. Ana and another manager with coloured hair are also both incredibly kind and friendly. They’re always happy to help and go out of their way to make everything smooth and comfortable. There’s also another staff member whose name I’m not sure of — a taller young British man — who always brings great energy, has lovely conversations, and makes us feel so welcome. Overall, the staff are amazing and always greet guests with warm smiles and positive attitudes.

Mindre

“My home from home.”

This is my local go to when I travel from Australia to see/care for my Mum in Hemel. I have stayed here for years - once for 9 weeks in one stint. Otherwise as soon as I arrive and before I leave - to enjoy a little luxury after/before the long haulflights! Wouldn't stay anywhere else. Love the… Fler

This is my local go to when I travel from Australia to see/care for my Mum in Hemel. I have stayed here for years - once for 9 weeks in one stint. Otherwise as soon as I arrive and before I leave - to enjoy a little luxury after/before the long haulflights! Wouldn't stay anywhere else. Love the hotel -the beds are to die for. Location convienient and great. Cheap parking close by. Amazing value breakfast or dinner deals if you want all inclusive. I don't know what more you could ask for is you have to be in the area.

Mindre

“Great comfy hotel”

Great location with shopping centre on your doorstep and lots of places to eat, if you don't fancy hotel food. Rooms are clean and spacious, would of been nice to have a fridge in the room at the price point I paid.

“Family wedding”

Restaurant area didn't look as though it had been cleaned properly as food was on the floor from breakfast later on at dinner time and no one had sat there before and some tables needed wiping. But the staff are very helpful & really friendly. We asked to change rooms on arrival as there was a ver… Fler

Restaurant area didn't look as though it had been cleaned properly as food was on the floor from breakfast later on at dinner time and no one had sat there before and some tables needed wiping. But the staff are very helpful & really friendly. We asked to change rooms on arrival as there was a very strong horrible smell. Girl on reception was very efficient & immediately changed our room without a fuss. Would stay here again as the location is perfect. Loved the river running past & the park area in full bloom.

Mindre