“Great value for money”

I stayed here for 5 nights for the Spanish Open golf. From the minute I walked in the greeting while booking in was friendly and well organised, to the moment I left every member of staff were warm and friendly. A special mention to the 2 men behind the bar who also served the food were superb. The… Mais

I stayed here for 5 nights for the Spanish Open golf. From the minute I walked in the greeting while booking in was friendly and well organised, to the moment I left every member of staff were warm and friendly. A special mention to the 2 men behind the bar who also served the food were superb. There was a large group staying who were quite demanding but they stayed professional while under pressure at all times. I stayed half board and the breakfast was plentiful and the three course evening meal was lovely . The accomadation was fine, usual Spanish style, only thing I missed was a kettle, but in Spain it's not always normal to get one. Supermarket was 10 mins down the road and mini fridge in the room to keep supplies. Only negative is if you ask for a taxi, ask them to call for a white cab, the black private ones are expensive, and when I ask to be taken to San Roque to get the bus back to La Lines the driver got nasty saying there was no bus and he would take me. There is a bus for €2.50 rather then his €50!! I will definatately stay here again if I am ever in the area

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“Right on the beach”

This hotel is right on the beach. Fantastic if you like Kiting as the location is perfect The hotel has a large pool and great restaurants. It's in a resort area so you'll need a car to get around. Stayed here for one night at a friends apartment. It was lovely and big enough for two couples.

“Disappointing”

I was persuaded to visit this hotel having read such a wonderful review in the Daily Telegraph Travel Section but I ended up being extremely disappointed with our recent visit. The room was extremely dark with no views other than looking through the entrance door over the courtyard, access to the u… Mais

I was persuaded to visit this hotel having read such a wonderful review in the Daily Telegraph Travel Section but I ended up being extremely disappointed with our recent visit. The room was extremely dark with no views other than looking through the entrance door over the courtyard, access to the upstairs sleeping area was up a very steep staircase, the shower was situated beneath this staircase and was very cramped, the 'designer furniture' wasn't comfortable and the WiFi in the room was barely adequate. The breakfast was typical of that found in almost any hotel and the dinner we had, whilst agreeable, was rather spoilt as young children ran round and round the pool throughout the meal. On a positive note the staff were friendly and very helpful, particularly with assisting to park the car as the street outside has very restricted parking. The weather didn't help as this part of Tenerife is often very cloudy, particularly if the wind is from the North - something the many guide books fail to mention. Sorry to be so negative but perhaps I was expecting too much from such a traditional building as others seem to have rather more complimentary views.

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“Not What to expect from a 4 Star Hotel”

While the Service from the Staff was excellent, bedroom and suite are very good, grounds and outside amenities excellent there were certain thing that do not live up to the standards to expect from the level of hotel and the price we paid for a ‘superior suite’. We call the night before advising w… Mais

While the Service from the Staff was excellent, bedroom and suite are very good, grounds and outside amenities excellent there were certain thing that do not live up to the standards to expect from the level of hotel and the price we paid for a ‘superior suite’. We call the night before advising we would be arriving in the morning and if possible to check in early, again they delivered. Issues we encountered were: 1. The kitchen was poor to say the least and I would not expect that standard from budget self catering hotel – On the hob, only two of the rings worked, there was no oven (it had been removed), while there was a microwave if I had been staying there for more than one night I would have been extremely disappointed. As it was the ‘romantic dinner’ I tried to prepare for my wife was farcical to say the least. 2. No tea and coffee provisions as well as other basic amenities in the kitchen - while this is a 'self catering' suite I would at least expect the basics - i.e. few teabags, coffee sachets, sugar, milk portions, salt pepper, washing and drying up cloth etc. 3. The Spa function on the bath was broken This hotel, from my experience was poor quality. The suites t definitely did not match the impression given on the San Roques Suites website.

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