“lovely holiday, was treated like a king”

I have just come back from a 10 day stay in the hotel, I loved every minute of it The staff are attentive and dedicated to please As you can see from my other reviews I am not scared to say when things are not right, I will list everything as I normally do. On arrival, a warm welcome and immedia… Mais

I have just come back from a 10 day stay in the hotel, I loved every minute of it The staff are attentive and dedicated to please As you can see from my other reviews I am not scared to say when things are not right, I will list everything as I normally do. On arrival, a warm welcome and immediate help with my bags to my room from Chipi the lovely porter always smiling and highly motivated, careful he moves quickly doing 3 things at one go and getting them all correct first time I booked a single but was offered (without asking) an upgrade as they had plenty of room) ! Amazing I didn't take it as I preferred a lower floor Room was very very clean, bed comfortable, the single was missing a night table as the room is small but on request they brought one with no fuss Asked for 2 more pillows, again no fuss Blackout curtains work very well didn't use the tv but its a big size cupboard plenty of space with clothes for 10 days mini bar in the room and also a nice size desk and a comfortable chair Bathroom was big enough but as it was a single room not massive shower was smaller than the double room but still really big, I am a big chap and I wasn't bumping g into the walls (which I hate), water pressure very good I would score the bedroom and shower 9 out of 10 and for a single room definitely 10/10 Lobby are is on the first floor and ground floor restaurant is on the first floor with the conference center lovely staff in the bar and restaurant, lovely food but most important served with a smile, always aiming to please I occasionally had some unusual requests which were always fulfilled Miccellee at the bar is a gem! Reception staff were absolutely always smiling, eager to help and made me feel very welcome, no matter how much I drove them mad about routes, shops, bicycles, taxis etc, always smiling Hotel manager, tall smartly dressed was the kindest and nicest hotel manager I have ever met, such a happy bunch of people you would have thought they were on holiday. I am used to the false smiles and then you see the staff complain about the guests behind their backs, non like this in embassy, just lovely staff who love their job ok, moving on, free bicycles for guests to borrow amazing gardens front and back as well as several lovely balconies, plenty of comfortable seating and everything very clean. Gardeners permanently trimming and pampering the lovely lawns 50 yds walk straight from back garden to beach locals very nice wifi is free and easy to sign up to, no messing about with user names etc, and ultra fast I forgot my housekeeper, room cleaned every day for 10 days from top to bottom as if I was moving out, none of that simply making the bed and moving on, deep clean every day, even if it doesn't need it, I tipped her with chocolate, poor girl must need the energy, I thought I forgot if your in the dinning room, they are all nice but Luca the chef de rang , head waiter one below the metrandee is so amazing, calm and attentive, bless him! Phew, my best ever review, folks trust me they deserve it, no idea why other people have said different, I was there for 10 days all day long at a conference and was amazed

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