“Excellent All round Hotel”

We had a short stay of 3 nights, not knowing the area or the hotel and were very pleased with the hotel. We had half board (or 3/4 if you include the potential afternoon snack) and the food and service were excellent, very good breakfasts with plenty of fresh fruit and pastries. Dinner was excell... Więcej

We had a short stay of 3 nights, not knowing the area or the hotel and were very pleased with the hotel. We had half board (or 3/4 if you include the potential afternoon snack) and the food and service were excellent, very good breakfasts with plenty of fresh fruit and pastries. Dinner was excellent with again good choice. Room (we had one of the Suites) was clean and good size with good shower and lighting. Spa looked fairly new and it was nice they had jacuzzi outside plus the sensory experience walking through the stream (note clothes seemed optional in the saunas!). Location was very good - there are easier local walks from the hotel very scenic and it's only a 5 minute drive (or bus) up to the cable car for the mountain walks. All the staff were very friendly, obliging and happy. Nice outdoor areas to relax. Parking outside which is probably better than trying to squeeze into the spaces in the underground car park. Can recommend this welcoming and personal hotel in a wonderful location.

Mniej

“Lovely small family managed hotel”

Merano: Klein-Fein Hotel Viertlerhof- Meran 2000 Date : January 2008 "Lovely family managed small hotel " The hotel Viertlerhof it is in the small place Hafling near the skiing station Meran2000, about 15/20 km from Merano city in Italy. The place Hafling it is very know for the same named race... Więcej

Merano: Klein-Fein Hotel Viertlerhof- Meran 2000 Date : January 2008 "Lovely family managed small hotel " The hotel Viertlerhof it is in the small place Hafling near the skiing station Meran2000, about 15/20 km from Merano city in Italy. The place Hafling it is very know for the same named race of hourses. Small place into the mountains, exelent for, family skiing groups or for couples. The Hotel has a very good restaurant and even bette selection of wines, they also organize wine tasting. The spa it is very clean and spacious. The rooms are confortable in tyrol style. I can suggest this hotel for those who like the quite, the good food and the falmiliar ambience. Maybe there is not enought space for small children (also if they have a room for kids), but with older children and for couples it is excellent place. At Hafling there is not much to do, but in Merano city you will found an oldfashion nice place, and at the skiing station meran2000 there is several skiing routes and even a bob route, funny and nice.

Mniej

“Unpleasant Experience”

We arrived at Hotel Viertlehof on May 31st, 2018 around 6pm. It was not easy to find the place since there were no road signs in English, only German. My wife and I do not speak German. When I told the person in the reception that we had some difficulty finding the hotel, his said “are you compla... Więcej

We arrived at Hotel Viertlehof on May 31st, 2018 around 6pm. It was not easy to find the place since there were no road signs in English, only German. My wife and I do not speak German. When I told the person in the reception that we had some difficulty finding the hotel, his said “are you complaining to me?’ I answered “no, I was just commenting on that”. The reply of Florian Reiterer – who is the owner, manager and chef of the hotel, was “SO SHUT UP”. I thought I did not hear clearly and asked him to repeat and he said, “I TOLD YOU TO SHUT UP and just bring me your passports.” This was a unique welcome we received from Mr. Reiterer, I brought our US passports and we checked in. The room was average. When we went to eat dinner, the menu was only in German. The waiters did not speak English. A nice couple who was sitting next to us saw how lost we were and offered to translate the menu for us. The management left some documents for us to sign, and in spite of the fact that we carry US passports and reside in New York City, Mr R wrote that we live in Tel Aviv, Israel. Why would he do that? It made us feel strange and leaves some room for thoughts. Since we paid in advance and were very tired, we decided to stay the night. Later that evening, around 10pm, I developed fever and felt very sick and we decided to go to the hospital in Merano, the closest place we could find. The barman called a taxi for us and I guess told Mr. Reiterer, who came to the lobby. Mr. R looked at us, did not say a word and left. Not exactly nice hospitality. I was diagnosed with pneumonia. When we returned to the hotel at 2am, the hotel was totally closed, there was no way to get in. The place was totally dark. Mr. Reiterer knew I went to the hospital but did not feel any need to guide us and make sure we can get back into the hotel. We banged on the door for a while before Mr. R let us in. When we made reservations, we did not see any information describing the fact that it caters primarily to German speaking guests. So, if you do not speak German – think twice. We are experienced travelers and have stayed in different hotels all over the world including Germany and Austria. We never felt so uncomfortable or unwelcome. Of course, we will never come to this place and will never recommend it to anyone. As an advice to others, sometimes it is worthwhile to read the less favorable opinions. Chaim Barash New York, NY

Mniej