“Convenient Hotel”

We stayed at the hotel to go to the theatre. i was concerned having read some poor reviews. The hotel was absolutely fine. It was just what we expected from a Premier Inn at a good price. The room was clean, the beds were comfortable and the shower was powerful. Check in at a machine worked well a… Meer

We stayed at the hotel to go to the theatre. i was concerned having read some poor reviews. The hotel was absolutely fine. It was just what we expected from a Premier Inn at a good price. The room was clean, the beds were comfortable and the shower was powerful. Check in at a machine worked well and parking was easy and at £3.50 for 24 hours good value. It was an easy 20 minute walk into town.

Minder

“OK, but...”

Pleased to see that the car parking was less than advertised on the website. Food in the restaurant was ok but not brilliant. Mushrooms for breakfast could have been cooked better and scrambled egg lacked flavour. I should have expected that a Premier Plus room should have had a shower mat as sta… Meer

Pleased to see that the car parking was less than advertised on the website. Food in the restaurant was ok but not brilliant. Mushrooms for breakfast could have been cooked better and scrambled egg lacked flavour. I should have expected that a Premier Plus room should have had a shower mat as standard rather that have to ask for one at Reception, because without one, the shower tray is lethal. It would be nice to have heated mirrors in the bathroom as it virtually impossible to see oneself after having a shower. The room itself (333) is in need of a bit of redecoration and the grey walls are rather bland and somewhat depressing. The carpet displayed evidence of spills/deposits and could do with a cleaning.

Minder

“Both good and bad.”

The good............. very comfortable, quiet room. Efficient air conditioning and a lovely comfortable bed and good quality bed linen. The bad.............. Very poor reception on arrival at 3 pm. A member of staff (I presume - although he wasn't wearing the company attire) was sat behind the r… Meer

The good............. very comfortable, quiet room. Efficient air conditioning and a lovely comfortable bed and good quality bed linen. The bad.............. Very poor reception on arrival at 3 pm. A member of staff (I presume - although he wasn't wearing the company attire) was sat behind the reception desk and said nothing as we went through the self-service check-in. No greeting, no welcome, no help offered with the check-in............absolutely nothing!! We were both struck by how poor that was..........we are generally very impressed with Premier Inn staff. This "welcome" fell way short of their usual standards. There was a hole in one of the towels and whiteish paint splashes over the headboard which looked unsightly.

Minder