“Disappointed ”

Please don't bother wasting your money absolutely no entertainment day/night small pool as for the food I wouldn't bother I travelled 40 minutes on a bus to eat rather than use the food hall no tea/coffee facilities in your room we were totally bored at night we were in bed by 11 so disappointed ... Több

Please don't bother wasting your money absolutely no entertainment day/night small pool as for the food I wouldn't bother I travelled 40 minutes on a bus to eat rather than use the food hall no tea/coffee facilities in your room we were totally bored at night we were in bed by 11 so disappointed there is an arcade across the bridge but it's so small you do all the machines in half an hour

Kevesebb

“Loveholidays should advertise the correct hotel. And parents should be made aware that the mini disco is a public area.”

So I booked a holiday for my self and my four-year-old is a single parent. I was highly disappointed when I turned up to the hotel to notice that I was in a very dated hotel and none of the photos on love holidays matched my hotel Neither did the descriptions Wasn’t really the hotels fault it w... Több

So I booked a holiday for my self and my four-year-old is a single parent. I was highly disappointed when I turned up to the hotel to notice that I was in a very dated hotel and none of the photos on love holidays matched my hotel Neither did the descriptions Wasn’t really the hotels fault it was love holidays. Who have completely dismissed everything. I said even though I sent them proof of their advertisement. I am looking at taking this further. It’s false advertisement. However, we had an okay stay and we made the most of it. But the hotel is very small. It certainly does not have a children’s club as it advertised. It does not have a minibar as advertised. You have to pay for the minigolf because you’re not in the right hotel as advertised. The food selection is very small because there is only 60 rooms which wasn’t great for my autistic son, however reception did give me a ticket to be able to eat in the other restaurant of the other hotel which was much closer to the amenities. This hotel is tucked out the way it has no nice views at all, not even a few of the swimming pool or sea It was advertised as a four-star luxury family hotel it’s definitely not luxury and it’s definitely not a four star and it’s most certainly not really a family hotel. It’s more elderly and middle-aged people trying to have quiet time around the pool. However, the staff are amazing and very polite, except for one man and reception is slightly grumpy. But he did have a lot of people like me turn up very disappointed and complain and wanted moving the hotels. I’ve got offered to move to the four-star hotel where all the photographs on Loveholidays were with the gym children’s club and spa. However they wanted an extra charge and as a single parent I wasn’t in the position to do so. The cleaners are really good. the food is okay if you’re not fussy. After lots of people turning up and complaining the big boss did turn up on site to try and turn things around. There is no tableservice. What’s the weather you’ve even got to get your own knife and fork which is not something I’ve not experienced in a four star Also, anyone taking children should be made aware that this entertainment area is in a public space not within the resort. So anyone can attend. We had an incident with two Spanish men turning up and actually tried taking a child. The police were not called and the security said there’s nothing they could do so the parents are all on edge at the mini disco and to be honest a lot of people stopped going. Please please watch your children like a hawk at the children’s disco and evening entertainment. The animation team are brilliant and it’s not their fault but again all of the hotels are sister hotels, and share the same area for the evening entertainment, which is not safe for children to be left alone.

Kevesebb