“Much improved”

I've stayed here twice. The first time was a disaster with about everything broken as imaginable, and the floor soggy. Terrible smell of mildew. I was happy to see the maintenance of the hotel much improved. It was now at the quality I would expect for a Hilton.

“Decent room and hotel minus the breakfast”

Stayed one night at this location. Hotel is under some renovations, but was comfortable and generally clean. The only issues was breakfast that is a typical continental breakfast with waffle, bacon sausage and powdered eggs. When I questioned about being billed for the breakfast buffet $29.00 ... Több

Stayed one night at this location. Hotel is under some renovations, but was comfortable and generally clean. The only issues was breakfast that is a typical continental breakfast with waffle, bacon sausage and powdered eggs. When I questioned about being billed for the breakfast buffet $29.00 for an adult and a child, I was told by the desk that typically all hotels that have a restaurant on premises charges for all meals. I have stayed at many hotels and Embassy Suites is a prime example of a restaurant on the premises and you still receive a complimentary breakfast at no charge. Basically feel that $29.00 is a rip off, and seemed that everyone at breakfast being handed a bill looked surprised and confused. There are several eateries that are close to the hotel that you could get a cheaper breakfast. Would have rated the experience higher, but the breakfast issue bring the overall rating to average.

Kevesebb

“Great location. Sub-par room”

The hotel was so-so for the price. It did not have any “upscale” amenities like a terry robe or room safe; but is also lacked some basic amenities like a plastic laundry bag, disposable shower cap (which are available 5 to a pack at dollar store), writing pad/pen. The room was in disrepair: ... Több

The hotel was so-so for the price. It did not have any “upscale” amenities like a terry robe or room safe; but is also lacked some basic amenities like a plastic laundry bag, disposable shower cap (which are available 5 to a pack at dollar store), writing pad/pen. The room was in disrepair: the sliding closet doors were missing hardware and off the track, there was a constant stream of water from the tub faucet, no exhaust fan in bathroom, tub lacked non-skid floor, shower curtain was 8-10 inches too long so it got soaked if left inside the tub but the floor got flooded if left outside, at least one electric outlet didn’t work, the hair dryer didn’t work (housekeeping provided a replacement very quickly), the coffee maker didn’t work (I lived without it), the fire alarm went off (thank goodness not in the middle of the night and fortunately a false alarm). As a courtesy, I pointed out the drip, closet doors, coffee maker when I checked out; they made a note and said the rooms were being renovated and all of this would be addressed. So, bottom line: I paid top dollar (because I wanted the ability to cancel if necessary) for a sub-par room.

Kevesebb