“Overall very good experience”

This is a really nice property in the Hilton chain. Every staff member, no matter their position, was so nice and helpful. Breakfasts are quite good. Lunch and Dinner was OK. I'd recommend quieter rooms on the north facing side of building. The other side faces the convention center where th... Több

This is a really nice property in the Hilton chain. Every staff member, no matter their position, was so nice and helpful. Breakfasts are quite good. Lunch and Dinner was OK. I'd recommend quieter rooms on the north facing side of building. The other side faces the convention center where there are frequent late night late parties with loud music.

Kevesebb

“Very convenient & amazing volcano views!”

During my recent visit to San Salvador, I had the pleasure of staying at the Hilton Hotel, formerly known as Crowne Plaza San Salvador, and it was a delightful experience. Situated in the vibrant El Escalón neighborhood, renowned for its beauty and affluence, the hotel proved to be a convenient c... Több

During my recent visit to San Salvador, I had the pleasure of staying at the Hilton Hotel, formerly known as Crowne Plaza San Salvador, and it was a delightful experience. Situated in the vibrant El Escalón neighborhood, renowned for its beauty and affluence, the hotel proved to be a convenient choice, especially for those keen on exploring nearby tourist attractions. Although my stay coincided with the hotel's transition to the Hilton brand in early October, the staff's warmth and helpfulness were noteworthy. Our initial room, positioned near the emergency exit, prompted us to request a change, primarily due to a lingering humidity scent. The accommodating staff promptly relocated us to a room with an improved view, yet, unfortunately, the persistent odor persisted. Despite the setback with the room, the staff's responsiveness was commendable. Regrettably, the same musty smell persisted in the alternate room, leaving me to wonder if it emanated from the air vents. This issue, coupled with a somewhat firm bed and the impression that daily bed sheet changes were overlooked, gave me pause. Nevertheless, the hotel boasts a stunning view of the San Salvador volcano, and I thoroughly enjoyed the pool and bar area. Looking ahead, with Hilton now at the helm, I am optimistic about potential renovations that could address these concerns and elevate the overall experience. Despite challenges with the room, my stay at the Hilton Hotel in San Salvador was overall enjoyable, and I am hopeful for positive enhancements in the future.

Kevesebb

“Lots of positives but does need updating”

This hotel is centrally located and has all the amenities one would need. It does however need improvements. The entire lobby is beautiful, clean, and looks updated, and has a nice scent. It seems the rooms (carpets) have not beed updated since Hilton took over. The coffee shop was a highlight an... Több

This hotel is centrally located and has all the amenities one would need. It does however need improvements. The entire lobby is beautiful, clean, and looks updated, and has a nice scent. It seems the rooms (carpets) have not beed updated since Hilton took over. The coffee shop was a highlight and major bonus for opening 24/7. A few staff members that stood out and exceeded service were Santiago (concierge), Carlos Galdamez, and from the coffee shop Norma and Yamileth. All four of these individuals were friendly, kind, welcoming, and showed true Salvadoran spirit. I was a bit disappointed with check in staff as they did not go over the property or 7th floor perks. Overall, a good stay for the price but I hope some updates to the rooms/pool area are made in the near future.

Kevesebb

“Excellent location - big improvements needed”

This hotel stands for its location next to the main business center of El Salvador city. It connects directly to the business center and offers a large campus with 24h coffee shop. The lobby is huge and you have a decent gym and nice pool. Staff is very nice. Level of service is another story. Wh... Több

This hotel stands for its location next to the main business center of El Salvador city. It connects directly to the business center and offers a large campus with 24h coffee shop. The lobby is huge and you have a decent gym and nice pool. Staff is very nice. Level of service is another story. When checking in, although we were already advanced in the afternoon, my colleague's room was not ready. The day after, coming back at 6:30, they were just cleaning my room. The room itself is comfortable but nothing really special except the fact that the power socket extension did not work. In any case, could do better

Kevesebb