“The food is incredibly disappointing.”

Had our final night of Menorca here in September. All inclusive, x2 rooms. Experienced Good and Bad things here so will break them down in this review. Sport facilities - couldn’t ask for more really from a hotel. Had everything you need. Room - good solid standard. Good bed, decent decor etc.... lisää

Had our final night of Menorca here in September. All inclusive, x2 rooms. Experienced Good and Bad things here so will break them down in this review. Sport facilities - couldn’t ask for more really from a hotel. Had everything you need. Room - good solid standard. Good bed, decent decor etc. There was however an incredibly inconsiderate neighbouring house to the hotel, letting loud dogs bark constantly from 7am. The hotel did nothing about it. All their guests on that side of the hotel must have be awake (like we were) from then onwards. All inclusive drinks: the only thing you could drink was the beer and wine. Everything else was so bad you sort of had to just laugh it off. Someone made me a margarita with Fanta lemon…. All the cocktails are laughable. The spirits are vile. The restaurant: quantity over quality. I was hugely disappointed by this. Especially after I had seen it positivity mentioned in other reviews. There are a few things after a throughout scouting that are passable, if you are staying for one night, but my word, if you were staying for a week… I’d be begging for the airplane home. The restaurant only do this buffet that is packed full of such poor and cheap ingredients. Somethings like bread and salad are pretty impossible to get wrong… but the rest is pretty tragic. Entertainment - think of a poor man’s Phoenix nights but in Spain and in 2023. Afternoon organised games: water volleyball okay. Staff: manager I spoke to was arrogant. Some staff were friendly, others really did not want to be there. No one at reception was overly efficient. Cleaners were friendly. Pool: very nice pool. Verdict: it’s warm and sunny. That makes any place better! If this was in England they wouldn’t get away with the food quality and customer service.

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“Hyatt costcutting.”

This was our ninth visit to this hotel and have always enjoyed our stay but the changes made by Hyatt have reduced the rating from 4* to 2* Firstly I would like to thank the wonderful service the staff offer, this has never changed in all the years we have been at this hotel and the entertainm... lisää

This was our ninth visit to this hotel and have always enjoyed our stay but the changes made by Hyatt have reduced the rating from 4* to 2* Firstly I would like to thank the wonderful service the staff offer, this has never changed in all the years we have been at this hotel and the entertainment as usual was excellent. The food now is very poor, lunch and dinner is 95% pork and the chicken is small drumsticks with very little meat on them. The cheese selection is made up of slices of orange or yellow slices, there is no Mahon, Manchego or Blue cheeses whatsoever. There wasn't a grape to be seen for the whole fortnight. The shuttle bus to Mahon which has always been available has been taken off. When I enquired why it had been removed the feeble reply from reception was that as the weather was hot and the bus stop was near it was not needed. The weather has been the same in previous Octobers but the shuttle bus has always been available. The sunbeds and sombreros are in very poor condition and need replacing. The prices for the hotel have gone up but standards have dropped and it is very unlikely that we will return next year.

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