“Enchanting palace from which to explore the Basque Countries”

We loved everything about the hotel (except maybe the narrow street to enter the parking)! The Palace itself, the grand halls, the tapestries, the courtyard, the views from our rooms out over the patio to the sea and the sunset. Service was wonderful, breakfast lovely assortment of meats and che... lisää

We loved everything about the hotel (except maybe the narrow street to enter the parking)! The Palace itself, the grand halls, the tapestries, the courtyard, the views from our rooms out over the patio to the sea and the sunset. Service was wonderful, breakfast lovely assortment of meats and cheeses and breads and pastries. Hondarribia itself was fun, as were nearby San Sebastian and Biarritz in France

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“How to get to the Parador de Hondarribia parking lot”

I read a lot of reviews that dealt with getting to the Parador. This is the best way. Enter the address for the Pension Zaragoza which is Javier Ugarte Kalea 1. The pension sits right beside the parking lot for the parador. There’s a gate with a call box. You can talk to Reception and they will o... lisää

I read a lot of reviews that dealt with getting to the Parador. This is the best way. Enter the address for the Pension Zaragoza which is Javier Ugarte Kalea 1. The pension sits right beside the parking lot for the parador. There’s a gate with a call box. You can talk to Reception and they will open the gate. Then take the elevator up to the level of the plaza and walk around the building to the front door. There’s currently some construction on that side of the building that you have to manouver around. The parador charges 19 euros per day to park. As others have said, the roads are very narrow getting to the parador and the parking lot but you can’t get there any other way.

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“Amazing building and excellent service”

Comfortable rooms in this fabulous renovated castle but catering is not its strong point: the bar/cafeteria area is not terribly pleasant and there could be more choice for breakfast. All staff were very helpful and friendly.

“Historic Castle with a fantastic terrace”

We stayed here a week while on a tour. We had room 210. It was an average size room with 2 twin beds pushed together, a desk, full length mirror, a closet, safe, 2 chairs, a ceiling fan, a fridge that had drinks which cost extra and 2 chairs. The room was very clean. The bathroom had a tub w... lisää

We stayed here a week while on a tour. We had room 210. It was an average size room with 2 twin beds pushed together, a desk, full length mirror, a closet, safe, 2 chairs, a ceiling fan, a fridge that had drinks which cost extra and 2 chairs. The room was very clean. The bathroom had a tub with a shower. One needed to be careful in the shower as the tub was slippery. The towel racks were so installed so high that I had to stand on my toes to get the towels off of it. It would have helped if I was over 6 ft. tall (I am 5'5"). The beds were comfy & had small rugs on either side. We did have an issue with the AC not working the first day or 2 so our room was warm. That said the staff was good about working to fix it. The Parador has lots of ambience in the main areas. The outdoor terrace is fantastic & has wonderful views of the water. It was a great place to sit in the afternoon and enjoy a glass of wine. Front desk staff were great. Our room did not have an elevator that we could use. That was a disappointment as I had checked with the tour company before booking. We had to climb up 2 stories since the lobby floor is floor 0, not the 1st floor. Breakfast was included in our plan. It was good. However, about the 3rd day, they started to run out of items like yogurt which many of would have liked. Also at times they were slow at restocking the buffet. Some days it seemed like the restaurant was understaffed at breakfast with one person working instead of 2. All in all a good 4 star experience.

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