“Much improved”

I've stayed here twice. The first time was a disaster with about everything broken as imaginable, and the floor soggy. Terrible smell of mildew. I was happy to see the maintenance of the hotel much improved. It was now at the quality I would expect for a Hilton.

“Great location. Sub-par room”

The hotel was so-so for the price. It did not have any “upscale” amenities like a terry robe or room safe; but is also lacked some basic amenities like a plastic laundry bag, disposable shower cap (which are available 5 to a pack at dollar store), writing pad/pen. The room was in disrepair: ... lisää

The hotel was so-so for the price. It did not have any “upscale” amenities like a terry robe or room safe; but is also lacked some basic amenities like a plastic laundry bag, disposable shower cap (which are available 5 to a pack at dollar store), writing pad/pen. The room was in disrepair: the sliding closet doors were missing hardware and off the track, there was a constant stream of water from the tub faucet, no exhaust fan in bathroom, tub lacked non-skid floor, shower curtain was 8-10 inches too long so it got soaked if left inside the tub but the floor got flooded if left outside, at least one electric outlet didn’t work, the hair dryer didn’t work (housekeeping provided a replacement very quickly), the coffee maker didn’t work (I lived without it), the fire alarm went off (thank goodness not in the middle of the night and fortunately a false alarm). As a courtesy, I pointed out the drip, closet doors, coffee maker when I checked out; they made a note and said the rooms were being renovated and all of this would be addressed. So, bottom line: I paid top dollar (because I wanted the ability to cancel if necessary) for a sub-par room.

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