“An Amazing stay!!!”

We had an amazing time. From the time we arrived, we were welcomed by staff as we got out of our taxi. We were guided to VIP check in and our room was upgraded by the most welcoming female staff member. Our luggage was brought up to our room and we were pleasantly surprised to see such a beauti... lisää

We had an amazing time. From the time we arrived, we were welcomed by staff as we got out of our taxi. We were guided to VIP check in and our room was upgraded by the most welcoming female staff member. Our luggage was brought up to our room and we were pleasantly surprised to see such a beautiful room. Following this, we headed down to the pool, which had an amazing DJ playing fun music. We found a day bed and chilled there for the afternoon. The staff took a while to ask us if we want a drink, but they were apologetic and friendly. We had delicious chips and drinks on our day bed and we were delighted to be provided with free red and white striped towels. Dinner and breakfast were both lovely. The food was fresh and well prepared. The waiters and waitresses were attentive and friendly. Check out was easy and a lovely staff member ordered a cab home for us.

vähemmän

“Excellent Stay”

Just returned from a great 3 day stay at this hotel. This is my 2nd time returning . From the front of house staff, to reception staff, bar/ pool & cleaning staff go above and beyond for their hotel guests. Great options for breakfast. The hotel is in walking distance to beach and port. Rooms are... lisää

Just returned from a great 3 day stay at this hotel. This is my 2nd time returning . From the front of house staff, to reception staff, bar/ pool & cleaning staff go above and beyond for their hotel guests. Great options for breakfast. The hotel is in walking distance to beach and port. Rooms are spacious & have everything you need. Cant wait to return

vähemmän

“Great stay with kids”

3 adults, 2 kids. Great 2 nights stay: hotel looks great since renovations. Especially lobby and pool area. Had a suit too and room was nice. Strangely they have forgotten to paint the skirting boards? We had rooms 2138 and 1242 - both the furthest away rooms because of the weird staff lift set u... lisää

3 adults, 2 kids. Great 2 nights stay: hotel looks great since renovations. Especially lobby and pool area. Had a suit too and room was nice. Strangely they have forgotten to paint the skirting boards? We had rooms 2138 and 1242 - both the furthest away rooms because of the weird staff lift set up. Literally have to walk round the whole of the building to get to the room because the lifts don’t stop at floor zero and you’re unable to use the stairs. The staff must get this query all of the time!! Staff were really nice, especially Rodrigo on check in and one of the pool service staff who was very chatty / happy). Could probably do with more staff and it wasn’t particularly busy. Spent a lot of time looking for someone or going up to the bar instead. Pleased that children can now stay at the hotel although others may not like this. It didn’t feel as though there was a party vibe, as the pool music stopped at 6pm dead. Loved the bar in reception. Looks like the fortnum and mason bar in london Heathrow. So apart from having rubbish views, being miles away, yellow skirting boards overall would come back. This is probably quite an old building as you can hear lots of noise all night. Mostly toilets flushing and doors closing / coughing etc. so maybe when they’ve done it up, maybe should have done something on noise insulation too.

vähemmän

“200 Euros Deposit still not received after 2 weeks”

I checked out on the 2 April 2024 and I was told I would get my 200 euros deposit back in 2 days. There were no deductions as of 16 April 2024 I am still waiting for my deposit. I have emailed the hotel 3 times and they tell me it could take weeks sorry not good enough.